Administration Assistant

America On Wheels; Bethlehem (Northampton County); On-site; USD 42,000 - 52,000; Full time

Job summary

America On Wheels seeks an Administration Assistant to support daily office and museum operations in Bethlehem, PA. You will handle calls, emails, filing, and records management while coordinating meetings and assisting with events.

The role requires strong organizational skills, attention to detail, and effective communication with staff and visitors. It offers an opportunity to contribute to cultural preservation within a welcoming museum environment.

Qualifications

• Strong administrative and clerical skills including organizing documents and managing schedules.
• Professional phone etiquette and communication with visitors, vendors, and colleagues.
• Experience providing executive administrative assistance or direct support to management is beneficial.
• Proficiency with office software and ability to learn new systems quickly.
• High attention to detail, reliability, and ability to manage multiple tasks in a busy environment.
• Demonstrated customer service mindset and ability to work with diverse teams and visitors.

Responsibilities

• Answering and directing phone calls and emails; organize files and maintain records.
• Schedule meetings and support event coordination.
• Prepare basic reports and assist with visitor and staff inquiries.
• Collaborate with leadership and team members to ensure efficient office workflows.

Skills

Administrative support

Phone etiquette

Executive admin assistance

Office software proficiency

Attention to detail

Customer service mindset

Multitasking in busy environments

Education

High school diploma or equivalent

Post-secondary business education (plus)

Tools

Microsoft Office

Job description

Company Description

America On Wheels is a museums and institutions organization headquartered in Allentown, PA, dedicated to preserving and showcasing transportation history and culture. The company operates public-facing exhibits and educational programs that serve visitors of all ages and backgrounds. Team members support community engagement, visitor services, and the smooth operation of museum activities. Working at America On Wheels offers an opportunity to contribute to cultural preservation while supporting an accessible and welcoming visitor experience.

Role Description

The Administration Assistant is a full-time, on-site role based in Bethlehem, PA, supporting daily office and museum operations. This role manages general administrative tasks such as answering and directing phone calls, responding to emails, organizing files, and maintaining records. The Administration Assistant will schedule meetings, support event coordination, prepare basic reports, and assist with visitor and staff inquiries. Responsibilities also include working closely with leadership and other team members to ensure efficient office workflows, accurate documentation, and timely completion of clerical projects.

Qualifications

• Strong administrative assistance and clerical skills, including organizing documents, managing schedules, and maintaining office systems.
• Professional phone etiquette and communication skills, with the ability to interact effectively with visitors, vendors, and colleagues.
• Experience providing executive administrative assistance or direct support to management is beneficial.
• Proficiency with office software (e.g., word processing, spreadsheets, email, calendar tools) and comfort learning new systems.
• High attention to detail, reliability, and the ability to manage multiple tasks in a busy environment.
• Demonstrated customer service mindset and ability to work collaboratively with diverse teams and visitors.
• Prior experience in administration, office support, or a museum/cultural institution is preferred.
• High school diploma or equivalent required; post-secondary education in business administration or related fields is a plus.