Admin Support Specialist II — Social Services

State of South Carolina; Columbia (SC); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Paid vacation—15 days per year

Sick leave—15 days per year

13 paid holidays

Parental Leave

State retirement plan

Job summary

State of South Carolina is seeking an Administrative Support Specialist II to perform advanced clerical duties and data entry in a busy government office in Columbia. You will greet clients, manage calls, and route cases to the appropriate program staff.

The role requires a High School Diploma with relevant clerical experience; an Associate Degree or higher may substitute part of the requirements. A valid driver’s license and ability to travel for regional meetings are expected.

Qualifications

• A High School Diploma and related clerical experience.
• An Associate Degree or higher may be substituted for all or part of the work requirements.

Responsibilities

• Performs a variety of advanced clerical and typing duties with judgment and discretion.
• Receives clients applying for FI and SNAP benefits, explains services and registers applicants.
• Serves as switchboard operator and routes callers to extensions.
• Greets customers and directs them to the appropriate program or caseworker.
• Performs clerical support for Economic Services and Family Services, including packets and scans.
• Handles mail distribution and courier duties daily.
• Orders supplies weekly and maintains equipment and printers.

Skills

Clerical Skills

Data Entry

Customer Service

File Management

Education

High School Diploma

Associate Degree or higher

Tools

Microsoft Office

SCOSA system

Job description

State of South Carolina is seeking an Administrative Support Specialist II to perform advanced clerical duties and data entry in a busy government office in Columbia. You will greet clients, manage calls, and route cases to the appropriate program staff.

The role requires a High School Diploma with relevant clerical experience; an Associate Degree or higher may substitute part of the requirements. A valid driver’s license and ability to travel for regional meetings are expected.