Community Services Admin Support Specialist II

State of South Carolina; Charleston (SC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Long-term disability

Life insurance

Paid vacation leave

Paid sick leave

Paid holidays

Parental leave

Job summary

The State of South Carolina Department of Social Services is seeking a County Administrative Support Specialist II in Charleston County to perform routine and specialized administrative duties in support of agency programs and management.

Join a team that handles TANF/SNAP applications, client registrations, reception duties, mail distribution, and essential clerical tasks, while safeguarding sensitive PII and supporting disaster response efforts.

Qualifications

• A High School Diploma and two (2) years of clerical experience.
• An Associate Degree or Bachelor's Degree may be substituted for the required program experience.

Responsibilities

• Performs routine and specialized administrative duties in support of agency programs and management.
• Receives clients applying for TANF and SNAP benefits, explains services and registers applications, assigns caseworkers and scans registered applications in SCOSA.
• Greets customers at the reception desk, discerns customers' needs and routes them to designated program/caseworker either directly or via tracking sheet through client registration.
• Performs clerical support for Economic and Family Services including assigning MR's to SC WINS and scans into SCOSA.
• Serves as a switchboard operator for the agency by receiving calls and transferring them to the desired extensions.
• Receives, opens, stamps, and distributes all mail to appropriate individuals or folders in SCOSA; prepares outgoing mail daily.
• Orders supplies weekly for the clerical/economic unit, submits faxes, replenish copiers and network printers with toner, paper and envelopes.
• Performs job delivery and/or performance with positive or appropriate customer services delivery to clients, the public and co-workers.
• Ensures that personal identifying information (PII) is properly used, accessed, gathered, shared and disposed.
• Performs emergency disaster management services to include American Red Cross sheltering and Disaster SNAP duties.
• Performs other related duties as required.

Education

High School Diploma

Job description

The State of South Carolina Department of Social Services is seeking a County Administrative Support Specialist II in Charleston County to perform routine and specialized administrative duties in support of agency programs and management.

Join a team that handles TANF/SNAP applications, client registrations, reception duties, mail distribution, and essential clerical tasks, while safeguarding sensitive PII and supporting disaster response efforts.