Public Service Admin Support Specialist II

State of South Carolina; South Carolina; On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Health, Dental, Vision, Long Term

Life Insurance for Employee, Spouse, 3

15 days annual leave

15 days sick leave

13 paid holidays

Paid Parental Leave

State Retirement Plan

Deferred Compensation Programs

Job summary

The South Carolina Department of Social Services seeks an Administrative Support Specialist II to help manage agency programs in Charleston County. You will perform routine and specialized clerical tasks, greet visitors, and route inquiries to the right program or caseworker.

Responsibilities include processing TANF/SNAP applications, scanning documents into SCOSA, handling mail and supplies, operating the switchboard, and protecting sensitive PII.

Qualifications

• High School Diploma and two years of clerical experience.
• Associate or Bachelor's degree may substitute for the required experience.
• Must possess a valid driver's license and have access to a vehicle.
• Ability to handle PII and protect agency data.

Responsibilities

• Performs routine and specialized administrative duties in support of agency programs and management.
• Receives TANF and SNAP applicants, explains services, registers applications, assigns caseworkers and scans into SCOSA.
• Greets customers at the reception desk and routes to the appropriate program or caseworker.
• Provides clerical support for Economic and Family Services; assigns MR's to SC WINS and scans into SCOSA.
• Acts as switchboard operator; receives calls and transfers to extensions.
• Receives, opens, stamps, and distributes mail; prepares outgoing mail daily.
• Orders supplies weekly; replenishes copiers and printers with toner and paper.
• Delivers customer service to clients, the public and coworkers as needed.
• Protects personal identifying information (PII) and safeguards systems and data.
• Performs emergency disaster management services including Red Cross sheltering and Disaster SNAP duties.
• Performs other related duties as required.

Skills

Clerical experience

PII protection

Customer service

Communication skills

Education

High School Diploma

Associate degree

Bachelor's degree

Job description

The South Carolina Department of Social Services seeks an Administrative Support Specialist II to help manage agency programs in Charleston County. You will perform routine and specialized clerical tasks, greet visitors, and route inquiries to the right program or caseworker.

Responsibilities include processing TANF/SNAP applications, scanning documents into SCOSA, handling mail and supplies, operating the switchboard, and protecting sensitive PII.