Admin Support II -UFRA Front Desk

Utah Valley University; Orem (UT); On-site; USD 24,000 - 28,000; Part time

Job summary

Utah Valley University’s Utah Fire and Rescue Academy is seeking a part-time Admin Support II for a front desk role. The position involves greeting guests, handling calls, and supporting daily office operations at the UFRA office in Provo.

The schedule is Monday–Friday mornings, about 22 hours per week, with a consistent morning shift. Compensation is hourly, and the role emphasizes customer service and administrative tasks in a collaborative environment.

Qualifications

• Associate degree plus one year experience or three years of education/experience total.
• Three years of college coursework (≈30 semester credits) or two years plus one year of related experience.
• Equivalent combination of education and experience may apply.

Responsibilities

• Assist clerical duties under Program Manager; oversee fleet records and vehicle reports; payroll data entry and filing.
• Answer and dispatch calls; prepare reports, mailings, filing, memos, agendas, and staff meetings.
• Inform students, staff, and the public about services; handle walk-in traffic; operate office equipment and perform other duties.

Skills

Interpersonal skills

Problem solving

Public relations

Office software

Word processing

Spreadsheets

Databases

Microsoft Office

Education

Associate degree

Three years of college coursework

Equivalent education/experience

Tools

Word processing

Spreadsheets

Email

Databases

Job description

Admin Support II -UFRA Front Desk

Salary: $17.29 - $20.34 Hourly

Job Type: FT Nonexempt Salaried Staff

Job Number: FY2706749

Closing: 11/1/2026 11:59 PM Mountain

Location: Utah Fire and Rescue Academy

Division: VP Academic Affairs

Position Announcement

We're hiring, and we want YOU on our team! Join the Utah Fire andRescue Academy and help support Utah's fire service. You'll be thefirst smiling face our guests see, help keep our administrationrunning smoothly, and join an amazing fire community as a part-timemorning front-desk administrative support teammember.

This part-time, in-person position is ideal for someone who enjoyscustomer service and administrative support in a collaborativeoffice environment. The schedule is Monday, Wednesday,Thursday, and Friday from 7:50 am to 12:00 pm, and Tuesday from7:50 am to 1:30 pm, for a total of approximately 22 hoursper week. The role is based at the UFRA office in Provo and offersa consistent morning schedule while supporting daily front deskoperations.

Summary of Responsibilities

• Under the general direction of the Program Manager, assists andperforms clerical duties as assigned. Oversees Fleet records;dispatches and checks in vehicle reports; maintains and updatesFleet vehicle ID records and filing; tracks Fleet vehicle usage andexpirations. Performs difficult and confidential clerical duties.Assists UFRA's editor with payroll and financial data entry,recordkeeping, and filing.
• Answers and dispatches incoming calls, routes them, and takesmessages. Prepares reports, department mail/ mailings, filing,letters, memos, agendas, and staff meetings.
• Informs students, staff, faculty, and the public of availabledepartmental and college services; handles incoming calls andwalk-in traffic; and assists individuals and/or groups withinquiries and requests for assistance. Operates and assists otherswith office equipment, fax machines, and copiers. Performs otherduties as assigned.

Qualifications / Licenses / Certifications

Graduation from an accredited institution with an associate'sdegree and one year of experience; OR any combination of educationand experience related to the summary of duties totaling threeyears.

For Example:

• An associate's degree from an accredited institution and oneyear of experience related to the summary of responsibilities.
• OR three years of college coursework (approximately 30 semestercredits).
• OR two years of college coursework (approximately 60 semestercredits) and one year of related experience.
• OR one year of college coursework (approximately 90 semestercredits) and two years of related experience.
• OR three years of related experience.

Knowledge / Skills / Abilities

Knowledge

• Knowledge of office methods, techniques, practices, andprocedures.
• Knowledge and experience working in an educationalenvironment.
• Knowledge of payroll, hiring, and financial practices andprocedures.

Skills

• Effective interpersonal, problem-solving, and public relationsskills.
• Skill in computer software and software applications, includingword processing, spreadsheets, e-mail, and databases.
• Skill in organization, database management, andcoordination.
• Skill in Microsoft Office Suite.

Abilities

• Ability to perform a variety of administrative support andclerical duties with minimal or no supervision.
• Ability to interact professionally and effectively withindividuals from a variety of backgrounds and experiences.
• Ability to communicate effectively, verbally and inwriting.
• Ability to be punctual and perform tasks in a timelymanner.
• Ability to follow verbal and written procedures, practices, andinstructions.

EEO Statement

UVU employment decisions are made on the basis of an applicant'squalifications and ability to perform the job without regard torace, color, religion, national origin, sex, sexual orientation,gender identity, gender expression, age (40 and over), disability,veteran status, pregnancy, childbirth, or pregnancy-relatedconditions, genetic information, or other bases protected byapplicable federal, state, or local law.