Admin Support Associate

University of North Carolina at Chapel Hill; Chapel Hill, Northern (NC, KY); Hybrid; USD 32,000 - 46,000; Full time

Benefits offered by this job

Retail discounts

Restaurant discounts

Savings on local child care centers

Performing arts event rates

Job summary

University of North Carolina at Chapel Hill seeks a Front Desk Administrative Support Associate to provide professional administrative support to faculty and staff. This role ensures a welcoming office environment, manages the reception area, and supports daily office operations to enable research and teaching activities.

The position involves greeting visitors, coordinating meetings and travel, handling mail and communications, and ensuring compliance with security and confidentiality

Qualifications

• High school diploma or equivalent.
• Professional office or administrative experience preferred in academic/healthcare settings.
• Strong communication and discretion in handling sensitive information.

Responsibilities

• Greet visitors and verify identities; issue and track badges.
• Manage phone, pagers, and email communications; distribute mail.
• Schedule appointments; coordinate meetings and travel.
• Assist with document preparation; ensure HIPAA compliance and confidentiality.

Skills

Administrative experience

Customer service

Communication skills

HIPAA compliance

Education

High school diploma or GED

Tools

ConnectCarolina

Job description

One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.

University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks that include numerous retail and restaurant discounts, savings on local child care centers and special rates for performing arts events.

Primary Purpose of Organizational Unit

Our mission is to improve the health and well-being of North Carolinians and others whom we serve. We accomplish this by providing leadership and excellence in the interrelated areas of patient care, education and research.
Patient care: We promote health and provide superb clinical care while maintaining our strong tradition of reaching underserved populations and reducing health disparities across North Carolina and beyond.
Education: We prepare tomorrow`s healthcare professionals and biomedical researchers from all backgrounds by facilitating learning within innovative and integrated curricula and team-oriented interprofessional education to ensure a highly skilled workforce.
Research: We develop and support a rich array of outstanding health sciences research programs, centers and resources. We provide infrastructure and opportunities for collaboration among disciplines throughout and beyond our university to support outstanding research. We foster programs in the areas of basic, translational, mechanistic and population research.

Position Summary

The Institute for Global Health and Infectious Diseases ( IGHID ) seeks a Front Desk Administrative Support Associate to provide professional administrative support to faculty and staff. This position ensures smooth office operations, enabling faculty and staff to focus on patient care, research, and teaching.
Serving as the first point of contact for the Institute, this role is responsible for maintaining a welcoming and professional office environment. The Administrative Associate manages the reception area, provides general administrative and clerical support, coordinates daily office activities, and ensures effective workflow and communication throughout the department.
Key responsibilities include greeting visitors, verifying identities, issuing and tracking badges, managing phone, pagers, and email communications, distributing mail, scheduling appointments, coordinating meetings and travel, and assisting with document preparation. The position also ensures compliance with office security and HIPAA requirements, exercising discretion and confidentiality when handling sensitive information and correspondence.
Much of the work involves detailed, procedural, and routine administrative tasks that play a vital behind-the-scenes role in supporting research operations. The work directly supports physician-scientists engaged in discovery and innovation that shape public health policy, healthcare delivery, and disease prevention. This position offers a unique opportunity to make a meaningful contribution to improving global health outcomes through exceptional administrative excellence.

Minimum Education and Experience Requirements

High school diploma or equivalency; or demonstrated possession of the competencies necessary to perform the work.

Management Preferences

• Drive to take pride in supporting research and education
• Professional office or administrative experience
• Relevant administrative experience in an academic, research, or healthcare setting
• Familiarity with ConnectCarolina or other similar UNC administrative systems
• Dependable or mission-driven

Special Physical/Mental Requirements

This position requires regular physical activity, including moving throughout campus to deliver or set up materials and catering items. The employee must be able to move and transport supplies such as boxes of paper, food trays, and related items weighing 25-50 pounds. Use of carts and other equipment is available; however, the role still involves frequent bending, lifting, pushing, and walking between buildings. Duties to be performed with or without reasonable accommodation.

Office of Human Resources Contact Information

If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at [phone] or send an email to [e-mail]
Please note: The Office of Human Resources will not be able to provide specific updates regarding position or application status.

Equal Opportunity Employer Statement

The University is an equal opportunity employer and welcomes all to apply without regard to age, color, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, or sexual orientation. We encourage all qualified applicants to apply, including protected veterans and individuals with disabilities.

Optional and Required Documents

Required Documents

• Curriculum Vitae / Resume

Optional Documents

• Cover Letter

Supplemental Questions

Required fields are indicated with an asterisk (*).