Administrative Associate - SOM Pathology

UNC Health; Chapel Hill (NC); Hybrid; USD 25,000 - 34,000; Full time

Job summary

UNC Health is seeking an Administrative Associate in Chapel Hill, NC to provide administrative support for a group of faculty in the Department of Pathology and Laboratory Medicine. You will coordinate calendars, organize meetings, prepare professional documents, and assist with clinical scheduling via Qgenda.

The role emphasizes strong communication, organizational skills, and customer service while managing multiple priorities.

Qualifications

• High School diploma or GED is required.
• One year of clerical or administrative experience is required.
• If a Bachelor's degree is earned, no years of experience required; if an Associate's degree, no years required.

Responsibilities

• Coordinate and manage faculty calendars.
• Organize faculty meetings and prepare CVs and NIH biosketches.
• Assist with clinical scheduling activities via Qgenda and support faculty scheduling.

Skills

Customer focus

Scheduling

Communication

Organization

Attention to detail

Problem solving

Education

High School diploma or GED

Tools

Qgenda

Microsoft Office

Job description

Description

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.

Summary

The Department of Pathology and Laboratory Medicine is seeking an Administrative Associate to provide administrative support to a designated group of faculty members within the department. This position plays a key role in ensuring the efficient coordination of faculty activities, academic and clinical operations, and administrative functions while delivering exceptional customer service and organizational support.

The Administrative Associate will interact regularly with faculty, trainees, staff, institutional partners, and administrative colleagues across the School of Medicine and UNC Health. The successful candidate will demonstrate strong communication, organizational, and customer service skills, along with the ability to manage multiple priorities.

Responsibilities

• Coordinating and managing faculty calendars.
• Organizing faculty meetings.
• Preparing and editing professional documents such as curriculum vitae (CVs), NIH biosketches, division communications.
• Assisting with clinical scheduling activities through Qgenda and supporting coordination of faculty schedules as needed.

This position will have a variety of responsibilities, and potential duties include:

• Coordinating faculty recruitment and onboarding activities by developing candidate and new hire itineraries.
• Scheduling interviews, meetings, and recruitment visits.
• Supporting faculty onboarding processes.
• Organizing departmental and faculty events.
• Supporting trainee and faulty conferences.
• Assisting with asset management and inventory tracking activities.
• Managing departmental paper mail.
• Maintaining records and files.
• Coordinating faculty travel arrangements and reimbursements.

The Administrative Associate will work collaboratively with other members of the administrative team and provide cross-coverage during periods of absence to ensure continuity of operations and exceptional service to department faculty and staff.

The position requires a high degree of professionalism, discretion, attention to detail, and the ability to anticipate faculty needs while maintaining a strong team-oriented approach.

Other Information

Other information:

Education Requirements

• High School diploma or GED

Licensure/Certification Requirements

• No licensure or certification required.

Professional Experience Requirements

• One (1) year of clerical or administrative experience.
• If Bachelor's degree, no years of experience is required
• If Associate's degree, no years of experience is required

Knowledge/Skills/and Abilities Requirements

• Customer Focus: makes the customer and their needs their top priority and goes the extra mile to satisfy their customers. Demonstrates the ability to resolve customer problems. Technical expertise: understands the technical aspects of one's job. Effectively uses Microsoft office products in order to produce reports and documents. Demonstrates the ability to learn and master the scheduling system Coachability: Receptive to feedback, willing to learn and embraces continuous improvement Accountability: Manages performance to meet expected results. Works to meet the internal/external customer requirements. Fiscal responsibility: Understands the insurance process and seeks to make the best decision/referral in the interest of the customer. Conflict Resolution: Uses appropriate interpersonal styles and methods to reduce tension or conflict between two or more people. Finds agreement on issues and follows through on implementation

Job Details

Legal Employer: STATE

Entity: UNC Faculty Physicians

Organization Unit: SOM Pathology

Work Type: Full Time

Standard Hours Per Week: 40.00

Salary Range: $18.12 - $25.51 per hour (Hiring Range)

Pay offers are determined by experience and internal equity

Work Assignment Type: Hybrid

Work Schedule: Day Job

Location of Job: US:NC:Chapel Hill

Exempt From Overtime: Exempt: No

This is a State position employed by UNC Health Care System with UNC Health benefits. If, however, you are presently an employee of another North Carolina agency and currently participate in TSERS or the ORP, you will be eligible to continue participating in those plans at UNC Health.

Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. Please email [e-mail] if you need a reasonable accommodation to search and/or to apply for a career opportunity.