Admin Services Supervisor - OSS2

State of Minnesota; Saint Paul (MN); On-site; USD 56,000 - 81,000; Full time

Job summary

State of Minnesota, MNIT Services, is seeking an Admin Services Supervisor in St. Paul to oversee the Administrative Services Unit and drive operations. The role leads clerical and technical support staff, manages facilities coordination, and ensures efficient administrative processes in a day shift.

The ideal candidate has 2+ years supervising admin teams, strong MS Office skills, exceptional organization, and a customer-focused approach to deliver high-quality service.

Qualifications

• Two years minimum supervising or leading an administrative support team.
• Experience managing an office environment including facilities, administrative and logistical responsibilities.
• Strong proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and other standard office software.
• Exceptional organizational skills and ability to manage multiple tasks and priorities.
• Proactive and problem-solving mindset with strong attention to detail.
• Clear, effective communication and customer-focused approach to deliver positive user experiences.

Responsibilities

• Lead the overall operations and continuous improvement of the MNIT Administrative Services Unit.
• Direct and coordinate diverse clerical and/or technical support functions through subordinate staff.
• Serve as a key liaison between Assistant Commissioners and MNIT management.
• Approve all fiscal documents and records for the Administrative Services Unit budget; prepare budget reports.
• Ensure facilities are well-maintained and administrative processes are efficient.

Skills

Supervising staff

Office administration

Microsoft Office

Communication

Customer service

Organization

Education

Associate's or bachelor's degree in business administration or related field

Tools

Facilities management software

Job description

Working Title: Admin Services Supervisor

Job Class: Office Services Supervisor 2

Agency: Minnesota IT Services

• Job ID : 96387

• Location : St. Paul

• Telework Eligible : No

• Full/Part Time : Full-Time

• Regular/Temporary : Unlimited

• Who May Apply : Open to all qualified job seekers

• Date Posted : 09/01/2026

• Closing Date : 09/08/2026

• Hiring Agency/Seniority Unit : Minnesota IT Services

• Division/Unit : MNIT Enterprise / Operations Support Supv

• Work Shift/Work Hours : Day

• Days of Work : Monday - Friday

• Travel Required : No

• Salary Range: $26.87 - $38.83 / hourly; $56,104 - $81,077 / annually

• Classified Status : Classified

• Bargaining Unit/Union : 216 - Middle Management Association/MMA

• FLSA Status : Exempt - Executive

• Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

Join the 2,800+ professionals of Minnesota IT Services (MNIT) who connect Minnesotans to services that will improve their lives. This position will be part of the Enterprise Services team, which delivers a full suite of services to state agencies, boards, councils, and commissions, and many central services to local government partners.

As the Admin Services Supervisor you will lead the overall operations and continuous improvement of the MNIT Administrative Services Unit. Under limited supervision/procedural control, the incumbent will organize, control, and direct a number of diverse clerical and/or technical support functions through subordinate staff who perform varied and diverse tasks; these staff provide office program management work for all major units of MNIT Services. The incumbent will serve as a key liaison between Assistant Commissioners and MNIT management. This position approves all fiscal documents and records for the Administrative Services Unit budget, supervises the keeping of accounts and the preparation of budget reports for Assistant Commissioners.

MNIT is seeking a highly organized, proactive, and detail-oriented individual to serve as our Office Manager, with a dual focus on Facilities and Administrative Coordination. This role is central to the smooth operation of our office environment, ensuring our facilities are well-maintained, our administrative processes are efficient, and our team has the support they need to succeed. The ideal candidate will be a strong problem-solver, a skilled communicator, and capable of managing multiple priorities in a fast-paced environment.

This position requires an employee to work onsite at 600 Robert St N, St Paul, Minnesota at least 50% [or more or less if space limitations remain] of the time, with limited telework available. Telework eligibility depends on residence:

• Candidates living in Minnesota or within 50 miles of the worksite in a bordering state (Iowa, North Dakota, South Dakota, and Wisconsin) may telework up to 50%.

• Minnesota residents living more than 50 miles from the worksite may be eligible to telework more than 50%.

• Candidates living 50 miles or more from the worksite in a bordering state may work onsite 100% or may be telework eligible if relocating within 50 miles.

Minimum Qualifications

To qualify, candidates must clearly show all of the following qualifications in their resume. Resume tips available here: (https://mn.gov/mnit/about-mnit/careers/hiringprocess.jsp) :

Position requires a minimum of two years supervising or providing leadwork for an administrative support team.

Experience must include:

• Proven experience managing an office environment, including facilities, administrative, and logistical responsibilities.
• Strong proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and other standard office software.
• Exceptional organizational skills and the ability to manage multiple tasks and priorities effectively.
• A proactive and problem-solving mindset with a strong attention to detail.
• Demonstrated ability to communicate clearly and effectively in a manner that facilitates mutual understanding.
• Customer-focused approach grounded in active listening, empathy, and solution-oriented problem-solving to deliver positive user experiences.

Preferred Qualifications

• Associate's or bachelor’s degree in business administration, Facilities Management, or a related field.
• Experience working in a government or public sector environment.
• Knowledge of state procurement and administrative processes.
• Experience with building management systems or facilities software.
• Certification in facilities management (e.g., FMP, CFM).

Physical Requirements

• Occasional lifting of up to [e.g., 25] pounds may be required for moving supplies or equipment.

Additional Requirements

It is the policy of Minnesota IT Services that a successful candidate must pass all legally required checks prior to employment which may consist of the following:

• SEMA4 Records Check (applies to current and past state employees only)
• Criminal History Check
• Reference Check
• Social Security and Address Verification
• Other legally required checks

Minnesota IT Services does not participate in the federal E-Verify program. Minnesota IT Services is unable to sponsor applicants for work visas, including F-1 STEM OPT extensions, and cannot complete Form I-9 or any other documentation requiring employer participation in E-Verify. All applicants must be legally authorized to work in the United States at the time of application.

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email [e-mail] . Please indicate what assistance is needed.