Admin & Scheduler – Electrical Services

Ace Hardware Corporation; United States; On-site; USD 48,000 - 56,000; Full time

Benefits offered by this job

401(k) retirement plan with matching

Health, dental, vision insurance

Paid time off

Bonuses potential

Employee discount

Career growth opportunities

Employee assistance program

Job summary

Ace Hardware Home Services, Inc. is seeking an administrative assistant to support office operations and field electricians. You will answer calls, schedule service, greet customers, and manage records, invoices, and payroll prep.

This role emphasizes teamwork and accuracy in a dynamic home services environment. With 1-2 years of administrative experience, you will use Microsoft 365, Google Workspace, and ServiceTitan to streamline workflows.

Qualifications

• 1-2 years of administrative experience required
• Home services experience a plus
• Dispatching technicians experience preferred
• Proficiency with Microsoft 365 and Google Workspace
• ServiceTitan experience preferred
• Able to pass drug screening and background check
• Strong problem-solving and project management skills
• High standards, integrity in work
• Dependable and team oriented

Responsibilities

• Answer phone calls and emails
• Schedule appointments and service calls for electricians
• Greet customers at the office
• Follow up on estimates, invoices, and service updates
• Coordinate with suppliers, subcontractors, and inspectors
• Track job progress and update timelines
• Maintain filing systems (physical and digital)
• Manage mail and deliveries
• Assist with invoicing and billing
• Process timesheets and payroll prep
• Track expenses and petty cash reconciliation
• Help prepare bids for electrical jobs
• Handle permits, inspections, and safety documentation
• Update job tracking systems

Skills

Communication

Scheduling & coordination

Customer service

Team player

Tools

Microsoft Office 365

Google Workspace

ServiceTitan

Job description

Ace Hardware Home Services, Inc. is seeking an administrative assistant to support office operations and field electricians. You will answer calls, schedule service, greet customers, and manage records, invoices, and payroll prep.

This role emphasizes teamwork and accuracy in a dynamic home services environment. With 1-2 years of administrative experience, you will use Microsoft 365, Google Workspace, and ServiceTitan to streamline workflows.