Admin Liaison - Community Hospice

St. Peter's Health Partners; City of Albany (NY); On-site; USD 28,000 - 42,000; Full time

Job summary

Community Hospice in Albany seeks a Full-time Administrative Liaison to support our dedicated hospice team in the Capital Region. This role focuses on efficient office operations within the corporate office, delivering compassionate service to patients and families.

The successful candidate will handle multi-line phones, manage mail and faxes, assist with documentation for regulatory compliance, data entry, and collaborate with vendors and departments to ensure smooth daily operations.

Qualifications

• High School Diploma or equivalent; minimum of three (3) years of administrative or secretarial experience.
• Strong customer service and interpersonal skills.
• Proficiency with computer software and office systems.
• Ability to work effectively as part of a team.
• Excellent organizational and time-management skills.

Responsibilities

• Answering and managing multi-line telephone systems
• Routing calls and messages to field staff and appropriate departments
• Greeting and assisting visitors to the corporate office
• Sorting and distributing incoming mail
• Managing incoming faxes and electronic communications
• Conducting chart audits and maintaining accurate records
• Ordering and managing office supplies
• Performing data entry and database maintenance
• Assisting with documentation required for regulatory compliance
• Collaborating with vendors and internal departments
• Utilizing various computer applications and office software programs

Skills

Customer service

Interpersonal skills

Teamwork

Organizational skills

Time management

Office software

Education

High School Diploma or equivalent

Associate degree (preferred)

Job description

Employment Type:Full timeShift:Day ShiftDescription:

Community Hospice - Albany

Full-Time Administrative Liaison, Days

Join Our Mission-Driven Team at Community Hospice!

Community Hospice is seeking a compassionate, organized, and customer-focused Administrative Liaison to support our dedicated Hospice team in the Capital Region.

This full-time position plays a vital role in ensuring the efficient operation of our corporate office while supporting our mission of providing exceptional care and service to patients and families.

Key Responsibilities include, but are not limited to:

• Answering and managing multi-line telephone systems
• Routing calls and messages to field staff and appropriate departments
• Greeting and assisting visitors to the corporate office
• Sorting and distributing incoming mail
• Managing incoming faxes and electronic communications
• Conducting chart audits and maintaining accurate records
• Ordering and managing office supplies
• Performing data entry and database maintenance
• Assisting with documentation required for regulatory compliance
• Collaborating with vendors and internal departments
• Utilizing various computer applications and office software programs
  

Qualifications Required:

• High School Diploma or equivalent Minimum of three (3) years of administrative or secretarial experience
• Strong customer service and interpersonal skills
• Proficiency with computer software and office systems
• Ability to work effectively as part of a team
• Excellent organizational and time-management skills
  

Preferred: Associate degree Ideal Candidate

• The successful candidate will be detail-oriented, adaptable, and able to thrive in a fast-paced environment.
• We are looking for someone who demonstrates professionalism, efficiency, flexibility, and a commitment to delivering outstanding service.
  

Why Join Community Hospice? Community Hospice offers a comprehensive orientation program, ongoing support, and a collaborative work environment where employees are valued and empowered to make a meaningful difference every day.

Pay range: $20.20-$30.30

Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.