Admin Liaison - Community Hospice

Trinity Health; City of Albany (NY); On-site; USD 28,000 - 42,000; Full time

Job summary

Community Hospice - Albany is hiring a full-time Administrative Liaison to support our Capital Region hospice team. The role focuses on receptionist duties, data entry, records, and coordinating communications for a fast-paced corporate office.

The ideal candidate has 3+ years in admin/secretarial work, strong customer service, and solid Office software skills, with preferred Associate degree. Join a mission-driven team delivering compassionate care.

Qualifications

• High School Diploma or equivalent.
• Minimum of three (3) years of administrative or secretarial experience.
• Strong customer service and interpersonal skills.
• Proficiency with computer software and office systems.
• Ability to work effectively as part of a team.
• Excellent organizational and time-management skills.
• Preferred: Associate degree.

Responsibilities

• Answering and managing multi-line telephone systems.
• Routing calls and messages to field staff and appropriate departments.
• Greeting and assisting visitors to the corporate office.
• Sorting and distributing incoming mail.
• Managing incoming faxes and electronic communications.
• Conducting chart audits and maintaining accurate records.
• Ordering and managing office supplies.
• Performing data entry and database maintenance.
• Assisting with documentation required for regulatory compliance.
• Collaborating with vendors and internal departments.
• Utilizing various computer applications and office software programs.

Skills

Customer service

Interpersonal skills

Office software

Teamwork

Organization

Education

High School Diploma

Associate degree (preferred)

Tools

Microsoft Office

Job description

Employment Type: Full time Shift: Day Shift Description: Community Hospice - Albany Full-Time Administrative Liaison, Days Join Our Mission-Driven Team at Community Hospice! Community Hospice is seeking a compassionate, organized, and customer-focused Administrative Liaison to support our dedicated Hospice team in the Capital Region. This full-time position plays a vital role in ensuring the efficient operation of our corporate office while supporting our mission of providing exceptional care and service to patients and families.

Key Responsibilities include, but are not limited to:

• Answering and managing multi-line telephone systems
• Routing calls and messages to field staff and appropriate departments
• Greeting and assisting visitors to the corporate office
• Sorting and distributing incoming mail
• Managing incoming faxes and electronic communications
• Conducting chart audits and maintaining accurate records
• Ordering and managing office supplies
• Performing data entry and database maintenance
• Assisting with documentation required for regulatory compliance
• Collaborating with vendors and internal departments
• Utilizing various computer applications and office software programs

Qualifications Required:

• High School Diploma or equivalent
• Minimum of three (3) years of administrative or secretarial experience
• Strong customer service and interpersonal skills
• Proficiency with computer software and office systems
• Ability to work effectively as part of a team
• Excellent organizational and time-management skills
• Preferred: Associate degree

The successful candidate will be detail-oriented, adaptable, and able to thrive in a fast-paced environment. We are looking for someone who demonstrates professionalism, efficiency, flexibility, and a commitment to delivering outstanding service.

Why Join Community Hospice? Community Hospice offers a comprehensive orientation program, ongoing support, and a collaborative work environment where employees are valued and empowered to make a meaningful difference every day.

Pay range: $20.20-$30.30 Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location

Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Trinity Health is one of the largest not-for-profit, faith-based health care systems in the nation. Together, we’re 121,000 colleagues and nearly 36,500 physicians and clinicians caring for diverse communities across 27 states. Nationally recognized for care and experience, our system includes 101 hospitals, 126 continuing care locations, the second largest PACE program in the country, 136 urgent care locations, and many other health and well-being services. Based in Livonia, Michigan, in fiscal year 2023, we invested $1.5 billion in our communities through charity care and other community benefit programs. For more information, visit http://www.trinity-health.org. You can also follow Trinity Health on LinkedIn.