Senior Admin Assistant - Community Hospice Albany

Trinity Health Corp.; City of Albany (NY); On-site; USD 38,000 - 54,000; Full time

Job summary

Trinity Health seeks a Senior Administrative Assistant for Community Hospice (Albany Office) to support the Bereavement team and manage front-desk duties. The role emphasizes data entry, patient-family communication, and coordination with clinical staff in a fast-paced healthcare setting. Strong organizational skills and customer service are essential.

Full-time, day shift, on-site at Albany Office, with opportunities to contribute to compassionate care initiatives and community outreach.

Qualifications

• High school diploma or equivalent.
• Minimum of 3 years of administrative or secretarial experience.
• Strong customer service and interpersonal skills.
• Proficiency with computer applications and data entry.
• Excellent organizational, time management, and multitasking abilities.
• Preferred: Associate degree.

Responsibilities

• Perform data entry and maintaining accurate records for our Bereavement team.
• Assisting the Bereavement team with planning/organizing our annual grief camp for children.
• Answering and directing calls through a multi-line phone system.
• Routing calls and messages to clinical and field staff.
• Assisting with medical record and chart audits.
• Utilizing various computer software programs and office systems.
• Providing general administrative support to the hospice team.

Skills

Customer service

Data entry

Organizational skills

Time management

Multitasking

Team player

Computer proficiency

Education

High school diploma

Associate degree

Tools

Office software

Job description

Senior Administrative Assistant - Community Hospice (Albany Office)

Employment Type: Full time Shift: Day Shift Description: Senior Administrative Assistant - Community Hospice (Albany Office) Full Time Days Community Hospice is seeking a compassionate, organized, and customer-focused Administrative Assistant to join our dedicated hospice team! This important role supports our mission of providing exceptional care and service to patients, families, and the community.

Responsibilities

• Performing data entry and maintaining accurate records for our Bereavement team


• Assisting the Bereavement team with planning/organizing our annual grief camp for children


• Answering and directing calls through a multi-line phone system


• Routing calls and messages to clinical and field staff


• Assisting with medical record and chart audits


• Utilizing various computer software programs and office systems


• Providing general administrative support to the hospice team

Qualifications

• High school diploma or equivalent


• Minimum of 3 years of administrative or secretarial experience


• Strong customer service and interpersonal skills


• Proficiency with computer applications and data entry


• Excellent organizational, time management, and multitasking abilities


• Ability to work effectively both independently and as part of a team


• Preferred: Associate degree

The ideal candidate is professional, dependable, and adaptable, with the ability to thrive in a fast-paced and evolving healthcare environment. A positive attitude, strong communication skills, and a commitment to supporting our mission are essential.

Why Join Community Hospice?

Community Hospice offers:

• Comprehensive onboarding and training


• A supportive and collaborative work environment


• The opportunity to make a meaningful difference in the lives of patients and families


• A mission-driven culture dedicated to compassionate care

Pay Range: $18.50 - $25.92 Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care.

Equal Opportunity Employer

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

About Trinity Health

Trinity Health is one of the largest not-for-profit, faith-based health care systems in the nation. Together, we're 121,000 colleagues and nearly 36,500 physicians and clinicians caring for diverse communities across 27 states. Nationally recognized for care and experience, our system includes 101 hospitals, 126 continuing care locations, the second largest PACE program in the country, 136 urgent care locations, and many other health and well-being services. Based in Livonia, Michigan, in fiscal year 2023, we invested $1.5 billion in our communities through charity care and other community benefit programs. For more information, visit http://www.trinity-health.org.