Admin: Care Coordinator Associate

Care Finders, Inc.; Toms River (NJ); On-site; USD 27,552 - 33,062; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401(k) with a 6% match

Paid Time Off

Employee Assistance Program

Employee Discounts

Voluntary Term Life and AD&D Insurance

Legal Services Insurance

Short-Term and Long-Term Disability

Accident, Critical Illness & Hospital Indemnity Insurance

Job summary

Care Finders, Inc. is looking for a Care Coordinator Associate located in Toms River, NJ. The position involves processing referrals and ensuring patients' care needs are met effectively. Ideal candidates are bilingual in English and Spanish with a strong customer service background.

The role offers a pay range of $20-$24 hourly, Monday to Friday schedule, and a variety of benefits including Medical, Dental, and Vision Insurance. Join us to make a positive impact on patients' lives!

Qualifications

• 1+ years of customer service experience required.
• 1+ years of home healthcare experience preferred.
• Bilingual in English & Spanish required.

Responsibilities

• Receive and process referrals from various sources.
• Collaborate with internal teams to determine patient eligibility.
• Serve as the primary point of contact for patients and families.
• Schedule patient appointments and monitor schedules.
• Maintain accurate records of patient information.

Skills

Customer service experience

Bilingual in English & Spanish

Education

High school diploma or equivalent

Job description

Care Finders Total Care, a Modivcare Personal Care Service, is looking for aCare Coordinator Associate. You will have the opportunity to make a positive impact on the lives of our patients by ensuring their care needs are met effectively and efficiently.

• Pay: $20- $24 Hourly
• Schedule: M-F 8:30AM-5:00PM
• Office Address: 734 NJ-37 # 4, Toms River, NJ 08755
• Language Requirement: English & Spanish speaker required

Benefits and Perks

• Medical, Dental & Vision Insurance
• 401(k) with a 6% match
• Paid Time Off
• Employee Assistance Program
• Employee Discounts (retail, hotel, food, restaurants, car rental, and much more!)
• Voluntary Term Life and AD&D Insurance
• Legal Services Insurance
• Short-Term and Long-Term Disability
• Accident, Critical Illness & Hospital Indemnity Insurance

You will

• Receive and process referrals from various sources, such as hospitals, physicians, and other healthcare providers.
• Collaborate with internal teams to determine patient eligibility and initiate the intake process.
• Serve as the primary point of contact for patients, families, and healthcare professionals regarding care coordination.
• Address inquiries, concerns, and provide guidance on accessing services and resources.
• Schedule patient appointments, coordinating availability of healthcare professionals and patient preferences.
• Monitor and update schedules to accommodate changes, cancelations, and rescheduling needs.
• Communicate pertinent patient information, including diagnosis, treatment plans, and care instructions, to the appropriate individuals.
• Maintain accurate and up-to-date electronic and physical records of patient information, appointments, and communication.
• Provide compassionate and empathetic support to patients and their families throughout the care coordination process.

We are excited to speak to someone with the following…

• High school diploma or equivalent
• 1+ years of customer service experience required.
• 1+ years of home healthcare experience preferred.
• Bilingual in English & Spanish required

We live and lead by our Values

• We treat everyone with dignity andRESPECT
• We earn theTRUST of our members, and each other
• We provideRELIABLE services that open doors
• We serve with courtesy andCOMPASSION
• We prioritizeSAFETY
• We communicate with purpose andTRANSPARENCY

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.