ADMIN COORDINATOR 3 (WAE)

State of Louisiana; New Orleans (LA); On-site; USD 17,000 - 25,000; Part time

Job summary

Delgado Community College in New Orleans is seeking an Administrative Coordinator for the Office of Student Financial Assistance. This part-time (WAE) role requires strong customer service, adaptability, and administrative experience to support financial aid processes.

The position supports daily case management, document review, and communications with students, with eligibility checks including E-verify and background verification.

Qualifications

• Two years of experience in administrative services.
• Experience substitution: 15 semester hours = six months of experience.
• Background checks and verification processes (E-verify) required.

Responsibilities

• Reviews multiple screens in the Banner system to gather information on the student account.
• Reviews, accesses and processes student documents adhering to department and college policy and procedures (including transcripts, immunizations, and other pertinent documents).
• Closes out and completes a student/customer case list daily.
• Prepares and sends emails to various students.
• Scans and links the required student’s documents on Image Now.

Skills

Customer service

Adaptability

Administrative support

Job description

Delgado Community College is a dynamic, open-admissions community college providing high-quality education through innovation and excellence in teaching and learning. The College offers a variety of academic and workforce programs through the Associate degree and is committed to nurturing and sustaining an inclusive culture to support student success.

We're seeking an Administrative Coordinator to join our team in the Office of Student Financial Assistance. The Office of Student Financial Assistance supports students in the areas of financial aid. The successful candidate must have great customer service and must be highly adaptable and flexible.

Join our team of exceptional faculty and staff!

Two years of experience in administrative services. EXPERIENCE SUBSTITUTION: Every 15 semester hours earned from an accredited college or university will be credited as six months of experience.

The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties:

• Reviews multiple screens in the Banner system to gather information on the student account.
• Reviews, accesses and processes student documents adhering to department and college policy and procedures (including transcripts, immunizations, and other pertinent documents).
• Closes out and completes a student/customer case list daily.
• Prepares and sends emails to various students.
• Scans and links the required student’s documents on Image Now.

Position-Specific Details:

Appointment Type: Part-time (WAE) Temporary appointment and is not to exceed 1,245 hours in a 12-month period.

All new hires will be subject to employment eligibility verification via the federal government's E-verify system, background investigation, and previous employment verification.

DISQUALIFICATION - Please be aware that your application may be disqualified from consideration for the following reasons:

Submission of a resume and/or paper application in lieu of the online application

Failure to fully complete the education and work experience sections of the application

Contact Information:

For further information about this vacancy contact:

Veronica Bell

Administrative Coordinator

Office of Student Financial Assistance

Delgado Community College

[e-mail]

Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.

(WAE)