Admin: Care Coordinator Associate

ModivCare; Village of Lynbrook (NY); On-site; USD 20,664 - 28,929; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with match

Paid Time Off

Employee Assistance Program

Employee discounts

Life and AD&D insurance

Disability insurance

Legal services insurance

Job summary

All Metro Health Care, a Modivcare Personal Care Service, is seeking a Care Coordinator Associate in Lynbrook, NY. You will coordinate field staff schedules, communicate with patients and families, and document visits in the scheduling system to ensure timely care.

Responsibilities include backup support for Intake and maintaining clear communication across teams, with a focus on accuracy and patient satisfaction.

Qualifications

• High School Diploma or GED required.
• 2+ years of customer service experience required.
• 1+ years of home healthcare or related scheduling experience preferred.
• Electronic Visit Verification (EVV) system experience preferred.
• Bilingual in English & Spanish is a plus.

Responsibilities

• Assign field staff schedules and confirm assignments with employees and patients.
• Speak with patients or families regarding schedules, call-offs, cancellations, and appointments.
• Document client data and visits in the scheduling system.
• Be the backup to the Intake department for receiving and coordinating home care service requests.
• Understand that communication is vital within the office and with clients' care teams.

Skills

Customer service

Scheduling

Documentation

EVV experience

Education

High School Diploma or GED

Job description

All Metro Health Care, a Modivcare Personal Care Service, is looking for aCare Coordinator Associate. You will have the opportunity to make a positive impact on the lives of our patients by ensuring their care needs are met effectively and efficiently.

• Pay: $18.00/Hourly
• Schedule: M-F 8:30AM-5:30PM
• Office Address: 170 Earle Avenue, Lynbrook, NY 11563

Benefits and Perks

• Medical, Dental & Vision Insurance
• 401(k) with a 6% match
• Paid Time Off
• Employee Assistance Program
• Employee Discounts (retail, hotel, food, restaurants, car rental, and much more!)
• Voluntary Term Life and AD&D Insurance
• Legal Services Insurance
• Short-Term and Long-Term Disability
• Accident, Critical Illness & Hospital Indemnity Insurance

You will

• Assign field staff schedules and confirm assignments with employees and patients.
• Speak with patients or patient families regarding schedules, call-offs, cancelations, and appointments.
• Document client data and visits in the scheduling system.
• Be the backup to the Intake department for receiving and coordinating home care service requests.
• Understand that communication is vital within the office as well as to everyone involved in our clients' care.

We are excited to speak to someone with the following

• High School Diploma or GED
• 2+ years of customer service experience required.
• 1+ years of home healthcare experience preferred.
• Electronic Visit Verification (EVV) system experience preferred.
• Bilingual in English & Spanish preferred but not required

We live and lead by our Values

• We treat everyone with dignity and RESPECT
• We earn the TRUST of our members, and each other
• We provide RELIABLE services that open doors
• We serve with courtesy and COMPASSION
• We prioritize SAFETY
• We communicate with purpose and TRANSPARENCY

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.