Administrative Specialist - Home Care Agency

Care Finders, Inc.; Hackensack (NJ); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401(k) with a 6% match

Paid Time Off

Employee Assistance Program

Employee Discounts

Voluntary Term Life Insurance

Legal Services Insurance

Short-Term and Long-Term Disability

Accident, Critical Illness & Hospital

Job summary

CareFinders Total Care is seeking an Administrative Specialist in Hackensack, NJ to support employees' well-being and professional growth. This role includes updating patient information, organizing admission charts, and facilitating the onboarding of new staff.

The ideal candidate will have a High School Diploma or GED, bilingual in English and Spanish, along with experience in home healthcare and customer service.

Qualifications

• Minimum of 1 year of home healthcare experience.
• At least 2 years of customer service experience.
• Bilingual in English & Spanish is required.

Responsibilities

• Update patient information as reported by nurses.
• Organize new admission charts and closed cases for review.
• Prepare weekly reports.
• Prepare patient charts for field nurse visits.
• Ensure scheduled aides are compliant before starting cases.
• Monitor aides to ensure home supervisions are done timely.
• Assist authorizations department with insurance changes audit.
• Liaison between nurses and coordination on patient visit interruptions.
• Assist in onboarding new employees.

Skills

Bilingual in English & Spanish

Customer service

Home healthcare experience

Education

High School Diploma or GED

Job description

CareFinders Total Care, a Modivcare Personal Care Service, is looking for a Administrative Specialist. You will have the opportunity to make a meaningful impact by providing assistance, guidance, and resources to our employees, promoting their well-being and professional growth.

• Pay:$18- $21/Hourly
• Schedule:M-F 8:30AM-5:00PM
• Office Address:10 Banta Pl Suite 114, Hackensack, NJ 07601

Benefits and Perks...

• Medical, Dental & Vision Insurance
• 401(k) with a 6% match
• Paid Time Off
• Employee Assistance Program
• Employee Discounts (retail, hotel, food, restaurants, car rental, and much more!)
• Voluntary Term Life and AD&D Insurance
• Legal Services Insurance
• Short-Term and Long-Term Disability
• Accident, Critical Illness & Hospital Indemnity Insurance

You will...

• Update patient information when reported by nurses
• Organize new admission charts and closed cases for review.
• Prepare weekly reports.
• Prepare patient charts for field nurse visits.
• Ensure scheduled aides are compliant before starting cases.
• Weekly monitoring of aides to ensure home supervisions are done timely.
• Assess authorizations department with audit regarding changes in insurance coverage.
• Liaison between nurses and the coordination department on patient visit interruptions and CHHA compliance
• Assist in the onboarding process of new employees, including completing necessary paperwork and facilitating orientation.

We are excited to speak to someone with the following...

• High School Diploma or GED
• 1+ years of home healthcare experience
• 2+ years of customer service experience
• Bilingual in English & Spanish required

PHYSICAL DEMANDS:

Primarily seated work; extensive computer and telephone use; occasional standing, walking, reaching, bending, and lifting up to 10 lbs.

Our Mission:

• To provide access to the care that matters for those who need it most.

Our Values:

• Caring:We care about what we do and who we do it for.
• Collaborative:We value the perspective and experience of all.
• Dedicated:We are committed to making a real world impact.
• Purposeful:We know our work has meaning.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace