Admin Assistant PRN-Adult Outpatient

Ibis Healthcare; Tampa (FL); On-site; USD 21,000 - 26,000; Full time

Job summary

Ibis Healthcare in Tampa, FL, is seeking an Administrative Assistant to support clinical staff and patients in the Adult Outpatient Department. The role serves as the first contact for appointments, scheduling, payments, and EMR updates, reporting to the program administrator.

This PRN position in Seminole Heights area requires a high school diploma or GED, and the ability to type 35 wpm, read and write, and communicate effectively with patients and providers. Mon-Fri 8:00 am–4:30 pm.

Qualifications

• High school diploma or GED required.
• Typing speed of 35 wpm required.
• Ability to read, write and comprehend instructions.
• Effective communication with staff, patients, visitors and providers.

Responsibilities

• Complete documentation and data entry per program requirements.
• Professional and courteous communication with patients, staff, and outside providers.
• Assess initial client needs upon contact and route them appropriately.
• Maintain organization in a fast-paced environment.
• Maintain general knowledge of agency services available for clients.
• Effectively manage the flow of the work area.
• Meets deadlines and requirements set by supervisor and department.

Skills

Typing 35 wpm

Verbal communication

Reading & writing

Alphabetical filing

Office equipment operation

Interpersonal communication

Education

High school diploma or GED

Tools

EMR system

Job description

The Administrative Assistant will provide support and management to clinical staff and clients within the Adult Outpatient Department. The Administrative Assistant acts as first contact with patients regarding appointments, scheduling, provider scheduling, processing payments, and EMR updates. Reports to and functions under the direction, instruction, and supervision of the program administrator.

PRN Employment Opportunity- Seminole Heights Area

Schedule Mon-Fri 8:00 am-4:30 pm

QUALIFICATIONS:

Minimum of a high school diploma or general education degree (GED). Must be able to type 35 wpm, read, write, comprehend verbal and written instructions, file alphabetically, and use office machines. Ability to communicate effectively with, provide information to, and respond to questions from employees, clients, visitors, and all outside providers.

WORK ENVIRONMENT:

• General climate-controlled health care setting.
• Most work is completed while seated at a desk using standard office equipment.
• Interface with patients in an outpatient or acute care inpatient environment.
• Fast-paced. Multi-tasking requires above-average time management skills. Team approach.

FUNCTIONAL RESPONSIBILITIES INCLUDE:

• Complete documentation and/or data entry per program requirements.
• Professional and courteous communication with patients, staff, and outside providers.
• Assess initial client needs upon contact with the agency and route them appropriately.
• Maintain organization in a fast-paced environment.
• Maintain general knowledge of agency services available for clients.
• Effectively manage the flow of the work area.
• Other duties as needed per program requirements.
• Meets deadlines, requirements, and expectations as established by the supervisor, agency, and department.
• Completes administrative functions and data entry timely and accurate.

CUSTOMER SERVICE RESPONSIBILITIES INCLUDE:

• Provides exceptional customer service in all communications and interactions with staff, the general public.
• Maintains confidentiality and remains calm under stress.
• Assists staff with support in all areas of functional responsibility in a courteous, supportive manner.
• Maintains and exhibits servant leadership qualities and exceeds customers' expectations.

PHYSICAL DEMANDS:

Abilities in reaching, bending, talking, sitting, carrying, standing, grasping, fine hand coordination, hearing, reading and writing, and remaining calm under stress. Ability to reach with hands and arms, climb stairs, balance, stoop, kneel, crouch, or crawl. Specific vision abilities include close, distance, color, peripheral, depth perception, and the ability to adjust focus. Must be capable of lifting 10 pounds of dead weight alone.