Admin Assistant

Jimmy T. Wood, Inc.; New Castle (DE); On-site; USD 25,000 - 36,000; Full time

Job summary

Jimmy T. Wood, Inc. is seeking a Truck Scale Administrator to manage daily truck scale operations in New Castle, DE. The role emphasizes accurate weight measurements, compliant processes, and high-quality customer service.

Responsibilities include ticket processing, coordinating with logistics teams, and maintaining records. Minimal supervision, attention to detail, and ability to multitask in a fast-paced environment are essential.

Qualifications

• High school diploma or equivalent required; associate's degree preferred.
• Logistics, transportation, warehouse operations, or scale operations experience preferred.
• Knowledge of weight regulations, safety standards, and compliance desirable.
• Strong attention to detail with high accuracy.
• Proficiency in Microsoft Office and scale management systems.
• Excellent communication and customer service skills.

Responsibilities

• Operate and monitor truck scale systems to accurately weigh inbound and outbound vehicles.
• Record, verify, and process weight tickets and documentation.
• Ensure compliance with local, state, and federal weight regulations.
• Maintain accurate daily logs, reports, and system records.
• Coordinate with dispatch, warehouse, yard, and operations teams for efficient workflow.
• Provide courteous service to drivers, vendors, and internal staff.
• Process cash, credit, and billing transactions as applicable.
• Identify and troubleshoot minor system or equipment issues; escalate maintenance as needed.
• Maintain scale house cleanliness, organization, and safety.
• Assist with audits, reporting, and inventory reconciliation as needed.
• Provide operational support during vessel activities as required.

Skills

Attention to detail

Communication & customer service

Multitasking

Microsoft Office

Education

High school diploma or equivalent; associate's degree preferred

Tools

Scale management systems

Microsoft Office

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Admin Assistant Full Time New Castle, DE, US

Job Title: Truck Scale Administrator

Job Summary

The Truck Scale Administrator is responsible for managing the day-to-day operations of the truck scale system to ensure accurate weight measurements, efficient transaction processing, and exceptional customer service. This role maintains compliance with company policies and applicable regulatory requirements while supporting overall terminal operations.

Key Responsibilities

• Operate and monitor truck scale systems to accurately weigh inbound and outbound vehicles
• Record, verify, and process weight tickets and supporting documentation
• Ensure compliance with all local, state, and federal weight regulations
• Maintain accurate daily logs, reports, and system records
• Coordinate closely with dispatch, warehouse, yard, and operations teams to ensure efficient workflow
• Provide professional and courteous service to truck drivers, vendors, and internal personnel
• Process cash, credit, and billing transactions, as applicable
• Identify and troubleshoot minor system or equipment issues; escalad maintenance needs as required
• Maintain cleanliness, organization, and safety of the scale house and surrounding area
• Assist with audits, reporting, and inventory reconciliation as needed
• Provide operational support during vessel activities as required

Qualifications

• High school diploma or equivalent required; Associate's degree preferred
• Prior experience in logistics, transportation, warehouse operations, or scale operations preferred
• Basic knowledge of weight regulations, safety standards, and compliance requirements preferred
• Strong attention to detail with a high level of accuracy
• Proficiency in Microsoft Office and scale management systems
• Excellent communication and customer service skills
• Ability to manage multiple tasks in a fast-paced environment
• Flexibility to work varied schedules, including evenings, weekends, and holidays
• Must possess or be eligible to obtain a TWIC (Transportation Worker Identification Credential)