Truck Scale Administrator

Enstructure; New Castle (DE); On-site; USD 42,000 - 62,000; Full time

Job summary

Enstructure is seeking a Truck Scale Administrator to manage day-to-day truck scale operations, ensure accurate weight measurements, and process transactions with excellent customer service. The role supports terminal operations and compliance with applicable regulations.

Responsibilities include weighing inbound/outbound vehicles, maintaining logs, coordinating with dispatch and warehouse teams, and assisting with audits.

Qualifications

• High school diploma or equivalent required; Associate’s degree preferred.
• Prior experience in logistics, transportation, warehouse operations, or scale operations preferred.
• Basic knowledge of weight regulations, safety standards, and compliance requirements preferred.
• Strong attention to detail with a high level of accuracy.
• Proficiency in Microsoft Office and scale management systems.
• Excellent communication and customer service skills.

Responsibilities

• Operate and monitor truck scale systems to accurately weigh inbound and outbound vehicles.
• Record, verify, and process weight tickets and supporting documentation.
• Ensure compliance with all local, state, and federal weight regulations.
• Maintain accurate daily logs, reports, and system records.
• Coordinate closely with dispatch, warehouse, yard, and operations teams to ensure efficient workflow.
• Provide professional and courteous service to truck drivers, vendors, and internal personnel.
• Process cash, credit, and billing transactions, as applicable.
• Identify and troubleshoot minor system or equipment issues; escalate maintenance needs as required.
• Maintain cleanliness, organization, and safety of the scale house and surrounding area.
• Assist with audits, reporting, and inventory reconciliation as needed.
• Provide operational support during vessel activities as required.

Skills

Attention to detail

Customer service

Communication skills

Microsoft Office

Education

High school diploma or equivalent

Associate’s degree preferred

Tools

Scale management systems

Job description

Job Summary

The Truck Scale Administrator is responsible for managing the day-to-day operations of the truck scale system to ensure accurate weight measurements, efficient transaction processing, and exceptional customer service. This role maintains compliance with company policies and applicable regulatory requirements while supporting overall terminal operations.

Job Title

Truck Scale Administrator

Key Responsibilities

• Operate and monitor truck scale systems to accurately weigh inbound and outbound vehicles


• Record, verify, and process weight tickets and supporting documentation


• Ensure compliance with all local, state, and federal weight regulations


• Maintain accurate daily logs, reports, and system records


• Coordinate closely with dispatch, warehouse, yard, and operations teams to ensure efficient workflow


• Provide professional and courteous service to truck drivers, vendors, and internal personnel


• Process cash, credit, and billing transactions, as applicable


• Identify and troubleshoot minor system or equipment issues; escalate maintenance needs as required


• Maintain cleanliness, organization, and safety of the scale house and surrounding area


• Assist with audits, reporting, and inventory reconciliation as needed


• Provide operational support during vessel activities as required

Qualifications

• High school diploma or equivalent required; Associate’s degree preferred


• Prior experience in logistics, transportation, warehouse operations, or scale operations preferred


• Basic knowledge of weight regulations, safety standards, and compliance requirements preferred


• Strong attention to detail with a high level of accuracy


• Proficiency in Microsoft Office and scale management systems


• Excellent communication and customer service skills


• Ability to manage multiple tasks in a fast-paced environment


• Flexibility to work varied schedules, including evenings, weekends, and holidays


• Must possess or be eligible to obtain a TWIC (Transportation Worker Identification Credential)