Admin Assistant

Coleman Worldwide Moving; Melbourne (FL); On-site; USD 23,000 - 28,000; Full time

Job summary

Coleman Worldwide Moving in Melbourne, FL is seeking a Service Center Administrative Assistant to support front-office claims, billing, and scheduling. Compensation ranges from $17-$20 per hour. The role involves processing mail, coordinating with the corporate office, and assisting with customer care and inquiries.

Ideal candidates will have a high school diploma or GED and prior office experience. The position is indoors, with typical office hours and frequent telephone use as part of daily

Qualifications

• Knowledge of company software is required.
• Strong interpersonal and organizational skills are essential.
• Ability to multitask and manage multiple front-office duties.

Responsibilities

• Sort and process mail, faxes, and emails addressed to location.
• Handle scheduling, claims intake, and driver arrival updates with customers.
• Print and organize documents received by email or mail for processing.
• Answer phones and direct calls to the appropriate parties.
• Greet visitors and assist front-office operations as needed.

Skills

Knowledge of company software

Interpersonal communication

Organizational skills

Multitasking

Education

High School diploma or GED

Job description

Job Summary:The Service Center Administrative Assistant will assist in the day-to-day operations of front office claims, billing, and scheduling. Compensation ranges from $17-$20 per hour.Essential Functions and Duties:Separate and process all incoming mail, faxes and emails addressed to locationProcess requests for information from corporate office, prepare quote packages for COD and corporate customersRetrieve claims and documents received in the mail from customers and disperse them as neededPrint and put in order all documents retrieved out of emailCheck mail and disperse as neededPerform customer care duties including communicating with customers regarding driver arrival times, scheduling pick-ups and drop-off times, taking in claims, etc.Assist with collecting timecard information and working with other office staff to resolve pay issuesAnswer all incoming calls and direct to respective partiesGreet all visitors who come into front officeKnowledge, Skills and Abilities:Knowledge of company softwareInterpersonal communicationOrganizational skillsAbility to multitaskRequired Education and Experience:Required: High School diploma or GEDPreferred: Previous experience in office administrationWorking Conditions:IndoorsOffice EnvironmentSitting for long periods of timeFrequent use of telephoneTake part in a company that has been successful for over 100 years and is still growing - join the Coleman Team today!