Additional Services Technician

The Shield Co Management, LLC; Portland (OR); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Competitive pay

Paid sick and vacation time

Medical, dental, and vision options

401(k) plan with matching

Job summary

The Shield Co Management, LLC seeks an Additional Services Technician in Portland, Oregon. This role involves specialized pest control and home protection services, ensuring high service quality and safety.

With a focus on customer satisfaction, the ideal candidate should have customer service experience and mechanical skills. The company offers competitive pay, 10 holidays, and a comprehensive benefits package including medical and 401(k) options.

Qualifications

• 1+ years of customer service experience required.
• Must be 21 years of age or older.
• Possess a valid driver’s license with 3+ consecutive years of driving history.

Responsibilities

• Perform specialized pest control services like termite control.
• Deliver exceptional customer service by explaining treatment plans.
• Maintain accurate customer and service records.

Skills

Customer service experience

Mechanical aptitude

Safe operation of ladders and power tools

Job description

4030 Bruin Blvd Unit J Denver, Colorado 80504

Position Summary

The Additional Services Technician provides specialized pest control and home protection services, including termite treatments, mosquito control, insulation installation, exclusion work, and other pest management solutions. This role combines hands‑on service delivery with exceptional customer care, ensuring high‑quality results, accurate documentation, and safe, efficient operations.

Responsibilities

• Perform specialized pest control services, such as termite control, mosquito treatments, insulation installation, and exclusion work.
• Complete initial indoor and outdoor pest control applications for new customers with a focus on quality, thoroughness, and attention to detail.
• Deliver exceptional customer service by explaining treatment plans, service features, and benefits while addressing customer questions and concerns.
• Follow assigned service routes and schedules, coordinating effectively with office staff and management to ensure efficient service delivery.
• Maintain accurate and organized customer, service, and appointment records using company technology and systems.
• Inspect and maintain company vehicles, equipment, and personal protective gear to ensure safe and effective operations.
• Promote customer satisfaction by consistently delivering high‑quality service and adhering to company standards and procedures.

Qualifications and Requirements

• 1+ years of customer service experience required, with demonstrated mechanical aptitude and familiarity with construction-related tasks, including operating ladders and power tools safely and effectively.
• Must be 21 years of age or older.
• Possess a valid driver’s license and have 3+ consecutive years of driving history, as driving a company vehicle is an essential function of the role.
• Earn and maintain state-required training and pest control licensing if applicable (provided).

Why Work for EcoShield Pest Solutions?

EcoShield Pest Solutions is one of the fastest‑growing pest control companies in the country, committed to creating a positive experience for customers, employees, partners, and communities. The company offers competitive pay, weekly pay on Fridays, paid sick and vacation time, and 10 company‑paid holidays. A comprehensive benefits package includes medical, dental, and vision options, a 401(k) plan with competitive matching, an Employee Assistance Program, discounted pest control services for employees and their friends and family, and additional compensation opportunities based on sales.

Physical Demands and Working Requirements

Capable of regularly lifting up to 50 pounds, with occasional heavier lifting. Requires clear vision for both close and distant tasks, with adjustable focus. Must be able to stand for long periods, perform physical tasks, and manage repetitive motions. Exposure to pesticides, chemicals, pests, mold, allergens, and structural hazards; safety gear required. Moderate noise level in the work environment.

Equal Opportunity Employer

EcoShield is an equal opportunity employer, committed to diversity and inclusion. We make employment decisions based on merit and business needs, without discrimination based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Americans with Disabilities Act (ADA): EcoShield is committed to providing reasonable accommodations to qualified individuals with disabilities during both the hiring process and throughout employment, in accordance with applicable laws.