Additional Learning Support Administrator

Central Bedfordshire College; Bedford (IN); On-site; USD 33,000 - 35,000; Full time

Benefits offered by this job

27 days annual leave + Bank holidays

People’s Pension

Retail and Leisure Discounts

Professional development opportunities

Access to college courses

Job summary

The Bedford College Group is seeking an Additional Learning Support Administrator to join the Foundation Learning and ALS department at Bedford College. You will support SEND processes, coordinate EHCP reviews, and maintain accurate learner records while delivering high levels of customer service to staff and students.

You will work across safeguarding and compliance, support tools like CogNassist, and contribute to flexible incident management and cross-campus teamwork.

Qualifications

• GCSE English and maths (or willingness to achieve).
• Strong Microsoft Office skills (Excel, Word, PowerPoint).
• Commitment to gaining a Level 3 Business qualification.

Responsibilities

• SEND Processes & Learner Support Coordination – Support the management of SEND processes including referrals, support meetings, EHCP reviews and exam access arrangements, ensuring learners access appropriate Additional Learning Support.
• Student Engagement & Customer Service – Act as a first point of contact for staff and students, providing clear advice and guidance while delivering a high level of customer service across all interactions.
• Administrative & Record Management – Prepare and maintain accurate SEND documentation, learner files, timetables and support records, ensuring compliance with statutory and audit requirements.
• EHCP & Systems Support – Coordinate EHCP consultations and annual review processes, manage tracking systems, and support tools such as CogNassist to enhance learner support delivery.
• Teamwork, Compliance & Professional Practice – Work collaboratively within the ALS team, uphold safeguarding, equality, health & safety and training expectations, and contribute flexibly to departmental priorities.

Skills

GCSE English

GCSE Maths

MS Office

Administrative capability

Education

Level 3 Business qualification

Tools

CogNassist

Job description

Location: Bedford

Salary: Between £23,557 and £26,754 per annum DOE and Qualifications

Expires: 07/10/2026 23:59

Role

Additional Learning Support Administrator

Location

Bedford College – Cauldwell Street Campus

Salary/Benefits

Salary is between £24,522 and £26,754 per annum DOE and Qualifications, 27 days annual leave plus Bank holidays, People’s Pension, Retail and Leisure Discounts, excellent professional and personal development opportunities, accessing college courses.

Hours/Weeks

37 hours per week – 52 weeks per year

Contract Type

Permanent – Full Time

This is a UK based contract, and you are required to have the Right to Work in the UK. Unfortunately, we’re unable to offer sponsorship and any offer of employment will be subject to evidence of your Right to Work in the UK.

About The Role

We are currently seeking an Additional Learning Support Administrator to join our Foundation Learning and Additional Learning Support department at The Bedford College Group.

As an Additional Learning Support Administrator, you play an important role in the success of our students through:

• SEND Processes & Learner Support Coordination – Support the management of SEND processes including referrals, support meetings, EHCP reviews and exam access arrangements, ensuring learners access appropriate Additional Learning Support.
• Student Engagement & Customer Service – Act as a first point of contact for staff and students, providing clear advice and guidance while delivering a high level of customer service across all interactions.
• Administrative & Record Management – Prepare and maintain accurate SEND documentation, learner files, timetables and support records, ensuring compliance with statutory and audit requirements.
• EHCP & Systems Support – Coordinate EHCP consultations and annual review processes, manage tracking systems, and support tools such as CogNassist to enhance learner support delivery.
• Teamwork, Compliance & Professional Practice – Work collaboratively within the ALS team, uphold safeguarding, equality, health & safety and training expectations, and contribute flexibly to departmental priorities.

About You

• Qualifications, IT & Administrative Capability – GCSE English and maths (or willingness to achieve), with strong Microsoft Office skills (Excel, Word, PowerPoint) and commitment to gaining a Level 3 Business qualification.
• Customer Service & Confidentiality – Minimum two years’ experience in a customer‑focused role, handling confidential information professionally while delivering a high‑quality, student‑centred service.
• Data, Organisation &Accuracy – Strong ability to record, track and manage data accurately across systems, with excellent attention to detail and the ability to manage varied workloads to deadlines.
• Communication, Teamwork & Values – Confident communicator able to work independently and as part of a team, contributing positively while promoting equality, diversity and College values.
• Professionalism, Flexibility & Safeguarding – Reliable, adaptable and proactive, committed to safeguarding, maintaining professional boundaries, continuous development and flexible working across College sites.

For a more detailed breakdown of the job role and the requirements, please see the Job Description attached to this vacancy.

Interviews to be held

to be confirmed

Successful candidates must also be able to demonstrate alignment to our organisational VISION values:

• Valuing Teamwork - We are one team who by working together can achieve great things, respecting the opinion and valuing the contribution each of us makes.
• Improving Continuously - We challenge ourselves to always do better by trying new things, sharing knowledge, reflecting on practice and learning from others.
• Student Centred - At our heart is always doing what is best for our students. We consider students in all of our decision making to create positive outcomes and memorable experiences for every student.
• Inclusive - We celebrate differences and diversity, recognising that we can learn from each other.
• Open and Caring - We care about the wellbeing of our staff, our students, our community and wider society, creating an environment built on trust where we listen, engage with and support each other.
• Nurturing Education Excellence - We promote educational excellence by delivering programmes that challenge our students to achieve their ambitions.

About The Bedford College Group

The Bedford College Group was formed in 2017 following the merger of Bedford College and Tresham College and is now the largest provider of education in the South East Midlands, with over 15,000 students passing through our doors each year.

Today, the Group is made up of a family of colleges across Bedfordshire and Northamptonshire: Bedford College, Central Bedfordshire College and Tresham College in the towns of Bedford, Dunstable, Leighton Buzzard, Corby, Kettering and Wellingborough; Shuttleworth College, a specialist land-based college; The Bedford Sixth Form, (the only dedicated sixth form in Bedford); The Corby Sixth Form, (opened in September 2023); and the National College for Motorsport alongside Silverstone race circuit. To widen accessibility to education and training, the Group also has community-based Learning Centres in Bedford, Corby and Kelling which offer IT training.

Safeguarding our Students

The Bedford College Group is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. The successful candidate will be subject to thorough vetting process which includes, an enhanced DBS check and satisfactory references.

This post is exempt from the Rehabilitation of Offenders Act 1974. The Rehabilitation of Offenders Act 1974 and the Exceptions Order 1975, provides information about which convictions must be declared during job applications and related exceptions and further information about filtering offences can be found in the DBS filtering guide. The Bedford College Group's policy on Employment of Ex-Offenders is attached to this vacancy.

Candidates who are barred from working with children are reminded it is a criminal offence to apply for this post.