ADC Program Admin & Coordination Officer

CORE Community Services; Fairfield, Northern (CA, KY); Hybrid; USD 42,000 - 54,000; Full time

Job summary

CORE Community Services Ltd. seeks an administrative role focused on the Aged and Disability Programs. You will support onboarding, maintain records and coordinate services with external suppliers to ensure high-quality, person-centered care.

You will handle referrals, prepare reports, process invoices and provide backup support across the ADC team, while delivering strong customer service and documentation accuracy.

Qualifications

• Two years in a customer centric role.
• Strong interpersonal skills and resilience.
• Administrative experience in a care-focused environment.
• Excellent written and verbal communications.
• Experience working with CALD communities.
• Fluency in a second language preferred (Arabic, Vietnamese, Macedonian, etc).
• High attention to detail and ability to multitask.
• Proficiency in Microsoft Office and participant management systems (CRM).
• Ability to collaborate across teams and with external partners.

Responsibilities

• Provide a broad range of administrative support to Aged and Disability Programs.
• Engage potential participants via phone, email or in person during onboarding.
• Maintain records and databases to comply with records management processes.
• Coordinate participant services with external suppliers and ordering.
• Prepare reports and data relating to systems and spreadsheets.
• Process supplier invoices and obtain timely approvals.
• Perform quality assurance tasks including participant feedback.
• Provide back-up support to staff across ADC Service.
• Monitor and follow up referrals to ensure timely care.
• Collaborate with Care Partners, Support Advisors and rostering team.

Job description

CORE Community Services Ltd. seeks an administrative role focused on the Aged and Disability Programs. You will support onboarding, maintain records and coordinate services with external suppliers to ensure high-quality, person-centered care.

You will handle referrals, prepare reports, process invoices and provide backup support across the ADC team, while delivering strong customer service and documentation accuracy.