ADA & PWFA Accommodations Coordinator (Hybrid)

Duke PA; Durham (NC); Hybrid; USD 46,000 - 73,000; Full time

Job summary

Duke University’s Access and Accommodation Services (DAAS) seeks a Program Coordinator to facilitate employee and visitor accommodations under the ADA, PWFA, and related laws. You will work with university stakeholders to ensure compliant, timely responses and data integrity.

The role requires a bachelor's degree and at least one year of program administration experience. Strong communication, collaboration, and organizational skills are essential in a hybrid on-site/remote environment in Durham.

Qualifications

• Strong interpersonal and customer service skills with all staff levels.
• Ability to handle competing and shifting priorities effectively and professionally.
• Ability to analyze problems and recommend and implement viable solutions.
• Proactive and self-motivated.
• Ability to work independently and as a member of a larger team.
• Excellent organizational skills.
• Knowledge of ADA, Rehabilitation Act, PWFA and religious accommodations.

Responsibilities

• Coordinate Employee and Visitor ADA and PWFA accommodations and religious accommodation requests for the University and Health System.
• Respond promptly to outreach, accommodation, or consultation requests; process and enter accommodation forms timely.
• Collaborate with partners (HR, leadership, committees) to evaluate accommodations for individuals.
• Maintain data and develop reports on ADA and PWFA accommodations and accessibility projects.
• Supervise interns/volunteers in DAAS Employment & Visitor area.

Skills

Interpersonal skills

Customer service

Communication

Problem solving

Organizational skills

Education

Bachelor's degree

Tools

Accommodate (Symplicity)

Job description

Duke University’s Access and Accommodation Services (DAAS) seeks a Program Coordinator to facilitate employee and visitor accommodations under the ADA, PWFA, and related laws. You will work with university stakeholders to ensure compliant, timely responses and data integrity.

The role requires a bachelor's degree and at least one year of program administration experience. Strong communication, collaboration, and organizational skills are essential in a hybrid on-site/remote environment in Durham.