Ad Operations Specialist: Precision Campaign Delivery

Spectrum; Charlotte (NC); On-site; USD 42,000 - 60,000; Full time

Job summary

Spectrum Reach is hiring an Advertising Operations Specialist in Charlotte, NC. You’ll support order entry for nationwide advertising schedules, ensuring accuracy and timely completion to drive client satisfaction and business results.

You will coordinate entry, communicate capabilities to clients, monitor schedules, and assist teams in diagnosing delivery issues, applying ad copy correctly, and maintaining records in the traffic system.

Qualifications

• Experience working in an office environment highly preferred.
• Experience in Media a plus.
• Proficiency in Microsoft Office, especially Excel, Word and Outlook
• Understanding of general ad sales order entry practices
• Ability to maintain high levels of support for internal and external customers; Capable of working under deadline pressures
• Skilled in reading, analyzing and interpreting business periodicals, journals, technical procedures and regulations
• Proficient in writing reports, business correspondence and procedure manuals
• Effective presenter and communicator with managers, clients and customers
• Familiarity with traffic systems and sales automation software a plus

Responsibilities

• Coordinate accurate and timely entry of advertising orders across Spectrum's network
• Communicate advertising operations functions and capabilities to internal and external customers
• Monitor ad schedules and exception reports, collaborating with Account Executives to recover lost revenue
• Track client tapes and maintain records for both paperwork and electronic orders using Spectrum's traffic system
• Assist Account Executives, Sales Management and technical staff in diagnosing schedule delivery issues
• Ensure correct application of advertising copy to all orders in partnership with Account Executives

Skills

Office experience

Media experience

MS Office (Excel/Word/Outlook)

Ad sales orders

Customer support under pressure

Education

Bachelor’s degree or equivalent

Tools

Traffic systems

Sales automation software

Job description

Spectrum Reach is hiring an Advertising Operations Specialist in Charlotte, NC. You’ll support order entry for nationwide advertising schedules, ensuring accuracy and timely completion to drive client satisfaction and business results.

You will coordinate entry, communicate capabilities to clients, monitor schedules, and assist teams in diagnosing delivery issues, applying ad copy correctly, and maintaining records in the traffic system.