Acute Patient Access Navigator

Banner Health; Torrington (WY); On-site; USD 2,755,000 - 3,582,000; Part time

Benefits offered by this job

Health, dental, vision

401(k) with company match

Tuition assistance

Pet Insurance

ID theft protection

Life insurance

Legal coverage

Job summary

Banner Health is seeking a per diem Acute Patient Access Services Representative at Torrington Community Hospital to greet patients, verify insurance, and register them efficiently while explaining financial responsibilities. The role supports patient flow and collaborates with clinical teams in a fast-paced hospital setting.

Responsibilities include accurate demographic entry in the EHR, determining patient liability, and guiding patients through financing options.

Qualifications

• High school diploma/GED is required.
• Customer service or patient financial services experience preferred.
• Ability to manage multiple tasks with minimal supervision.
• Strong interpersonal, oral, and written communication skills.

Responsibilities

• Verify patient demographics and enter data into the EHR accurately.
• Register patients and verify insurance benefits to support smooth admission.
• Explain financial liability and assist with payment plans and financial assistance as needed.
• Collaborate with clinical teams to optimize patient flow and satisfaction.
• Utilize multi-system technology for intake, scheduling, and record-keeping.

Skills

Customer service

Communication

Problem-solving

Attention to detail

Teamwork

Education

High school diploma

Tools

EHR systems

Office software

Billing platforms

Job description

Banner Health is seeking a per diem Acute Patient Access Services Representative at Torrington Community Hospital to greet patients, verify insurance, and register them efficiently while explaining financial responsibilities. The role supports patient flow and collaborates with clinical teams in a fast-paced hospital setting.

Responsibilities include accurate demographic entry in the EHR, determining patient liability, and guiding patients through financing options.