Acute Care Patient Services Leader

Compass Group, North America; Concord (NC); On-site; USD 85,000 - 95,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Flexible Time Off

Paid Parental Leave

Holiday Time Off

Personal Leave

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Commuter Benefits

Employee Assistance Program

FSAs

Job summary

Morrison Healthcare, a Compass Healthcare company, is hiring a Patient Services Manager to lead the Patient Services Team in an Acute Care setting in City, State. The role focuses on directing patient food services, staff development, and ensuring compliance with dietary and regulatory standards.

Ideal candidates have an Associate degree (or higher) in related fields and experience in acute care food service management, with ServSafe and diet-related certifications preferred.

Qualifications

• Associate degree with one year work experience in food services or related field, or bachelor’s degree in food service technology/management or related field
• Certified Dietary Manager certificate, Registered Diet Technician or Registered Dietitian, preferred
• Minimum of one year experience in food service management preferred in an acute care setting
• ServSafe® certified, desirable
• Possess the necessary skills to effectively utilize Microsoft office applications, electronic medical record, and diet office systems

Responsibilities

• Establishes goals and oversees implementation of patient food services needs based upon medical direction and patient population
• Hires, directs, coaches, trains, and develops patient service team members
• Complies with dietary restrictions on special or modified diets to ensure optimal food preferences are met within guidelines of the diet order limitations
• Ensures patient services staff assists in achieving stated patient satisfaction goals
• Complies with regulatory standards, including federal, state, and accrediting agencies while adhering to facility confidentiality, HIPAA regulations, and patient rights policies
• Participates in/ leads patient satisfaction programs, departmental meetings, and facility wide Quality Assurance/Performance Improvement programs

Education

Associate degree or bachelor’s degree in related field

Tools

Microsoft Office

Electronic Medical Records

Diet Office Systems

Job description

Morrison Healthcare, a Compass Healthcare company, is hiring a Patient Services Manager to lead the Patient Services Team in an Acute Care setting in City, State. The role focuses on directing patient food services, staff development, and ensuring compliance with dietary and regulatory standards.

Ideal candidates have an Associate degree (or higher) in related fields and experience in acute care food service management, with ServSafe and diet-related certifications preferred.