Acumatica-Savvy Order Processing Specialist (On-Site Durham)

Chemtek; Durham (NC); Presencial; USD 42.000 - 62.000; Tempo integral

Benefícios oferecidos por esta vaga

Sign-on bonus

Health reimbursement

401(k)

Paid holidays & PTO

Christmas days off

Career growth opportunities

On-site parking

Resumo da vaga

Chemtek, a downtown Durham-based manufacturer, seeks an order processing specialist to ensure accuracy, track orders, and coordinate with sales and logistics. You’ll review orders, obtain missing information, and resolve issues to keep the flow of orders moving through Acumatica ERP.

The role emphasizes fast, accurate work, handling new orders, payment questions, and shipping changes throughout the day. Excellent communication and record-keeping are essential.

Qualificações

• 1–3 years in order processing or sales support

Responsabilidades

• Check orders for correct products, quantities, pricing, and addresses
• Collaborate with sales reps to fix errors and fill missing info before processing an order
• Process and update orders in Acumatica ERP
• Check payment status and follow up if credit card payments are declined
• Coordinate shipment scheduling and delivery arrangements with our logistics team
• Track shipments and inform customers and sales reps about delivery status, delays and changes
• Maintain accurate order, payment, and shipping records
• Follow up on open items so orders keep moving

Conhecimentos

Accuracy

Multi-tasking

Communication

Record keeping

Sales support

Salesforce familiarity

Acumatica familiarity

Ferramentas

Salesforce

Acumatica

Descrição da vaga

Chemtek, a downtown Durham-based manufacturer, seeks an order processing specialist to ensure accuracy, track orders, and coordinate with sales and logistics. You’ll review orders, obtain missing information, and resolve issues to keep the flow of orders moving through Acumatica ERP.

The role emphasizes fast, accurate work, handling new orders, payment questions, and shipping changes throughout the day. Excellent communication and record-keeping are essential.