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\"When you work in Hawaii, in addition to learning about the functional aspects of running a hotel — like the proper way to make a bed or how to best handle luggage — it's critically important to understand Hawaiian culture and the spirit of 'ohana, or 'family.' When opening the first Andaz property in Hawaii, our team participated in Hawaiian culture training to help us understand what 'ohana truly means.\"
Hourly East Caribbean Dollar (XCD) pay basis
Summary
At Park Hyatt St. Kitts, we are dedicated to creating enriching and memorable experiences for our guests. The Activities Coordinator is responsible for planning, organizing, and executing a diverse range of recreational, wellness, cultural, and leisure activities that enhance the overall guest experience throughout their stay.
This role requires a highly energetic, creative, and organized professional who can develop engaging programs for guests of all ages, promote participation in resort activities, and ensure every experience is delivered safely and seamlessly. The Activities Coordinator works closely with internal departments and external partners to create meaningful moments that reflect the resort's luxury standards and commitment to exceptional hospitality.
Essential Functions
- Plan, coordinate, and facilitate daily recreational, wellness, cultural, and leisure activities for resort guests.
- Develop creative and engaging activity programs that align with guest interests and seasonal resort offerings.
- Promote participation in activities through direct guest engagement and collaboration with resort departments.
- Ensure all activities are conducted in a safe, professional, and guest-focused manner.
- Monitor guest participation and satisfaction levels, making recommendations for program enhancements as needed.
- Coordinate logistics, equipment, supplies, and venue setup for scheduled activities and events.
- Build and maintain positive relationships with guests, providing personalized recommendations and assistance.
- Collaborate with internal teams including Recreation, Spa, Food & Beverage, Rooms, and Events to deliver integrated guest experiences.
- Coordinate with external vendors and partners to support specialty activities, excursions, and guest programs.
- Maintain accurate records of attendance, activity schedules, inventory, and operational reports.
- Assist in managing activity-related budgets, ensuring cost-effective use of resources while maintaining service quality.
- Ensure compliance with resort policies, safety standards, and local regulations.
- Stay informed of industry trends and introduce innovative ideas to continuously enhance the guest experience.
Qualifications
Qualifications
- Previous experience in hospitality, recreation, guest activities, events, tourism, or a related field preferred.
- Strong organizational and planning skills with the ability to manage multiple activities simultaneously.
- Excellent interpersonal, communication, and guest service skills.
- Energetic, outgoing, and enthusiastic personality with a passion for creating memorable experiences.
- Ability to work independently as well as collaboratively within a team environment.
- Strong problem-solving skills and attention to detail.
- Flexibility to work evenings, weekends, and holidays based on operational needs.
- Proficiency in Microsoft Office applications and general administrative tasks.
- CPR, First Aid, or relevant safety certifications preferred.
Education
- High School Diploma or equivalent required.
- Degree or certification in Hospitality Management, Recreation Management, Tourism, Event Management, or a related field preferred.
Physical Requirements
- Ability to stand and walk for extended periods.
- Ability to participate in and demonstrate recreational activities as needed.
- Ability to lift and carry up to 25 pounds.
- Ability to work outdoors in varying weather conditions.
Hyatt Expectations
- Deliver the Hyatt purpose of caring for people so they can be their best.
- Demonstrate professionalism, warmth, and genuine hospitality in all guest interactions.
- Foster teamwork and contribute to a positive work environment.
- Uphold Park Hyatt standards of luxury service and operational excellence.
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