ACT Team Specialist

Copa Health Inc.; Phoenix (AZ); On-site; USD 52,000 - 70,000; Full time

Job summary

Copa Health seeks a Team Specialist for our Assertive Community Treatment (ACT) team to deliver community-based behavioral health services to individuals with Serious Mental Illness (SMI). The role emphasizes recovery-oriented, person-centered support, primarily in members’ homes and community settings.

The position includes after-hours coverage and collaboration with a multidisciplinary team to promote stability, independence, and individualized treatment goals.

Qualifications

• Bachelor’s degree or equivalent with six years of education/experience and at least 2 years direct experience with Serious Mental Illness (SMI) or co-occurring disorders.
• ACT Team experience preferred.
• Bilingual English/Spanish preferred.
• Fingerprint clearance card issued by AZ DPS or eligible within 8 weeks of hire.
• Reliable transportation and AZ Driver’s License with state minimum insurance.
• TB Test clearance at time of hire.

Responsibilities

• Provide community-based behavioral health services and supports to individuals with SMI in homes, shelters, hospitals, and other settings.
• Collaborate with a multidisciplinary ACT Team to promote recovery and independence.
• Assess member strengths, needs, and progress; participate in developing and reviewing treatment and crisis plans.
• Provide rehabilitation, skill development, counseling, coaching, and recovery support to improve functioning.
• Help members access behavioral health, medical, housing, employment, education, and other resources.

Education

Bachelor’s degree in Behavioral Health or related field

Six years total education/experience including 2+ years with SMI or co-occurring disorders

Job description

Who We Are

At Copa Health, we are committed to People First, fostering a culture of compassion, innovation, and impact. We support individuals and families across Arizona through high-quality behavioral health and integrated care services while also investing in the growth and well-being of our team.

Why Join Copa Health?

At Copa Health, we prioritize the growth, well-being, and satisfaction of our team members. When you join our team, you’ll receive:

• Competitive salary and comprehensive benefits package
• Personalized Health Coverage – Receive a monthly, tax-free contribution to select the medical plan that works best for you, with guidance and support through our ICHRA program
• Dental and Vision Coverage to complement your health plan
• Generous PTO – up to 3 weeks in your first year, plus an additional wellness day to recharge
• 10 paid holidays annually
• Wellness Program, including access to mental health resources
• Tuition Reimbursement up to $3,000 to invest in your growth and career advancement
• Affordable Medical, Dental, and Vision plans to fit your needs
• 403(b) retirement plan with company match to help you plan for your future
• Employee Assistance Program with free coaching and therapy sessions
• Additional benefits including life insurance, disability coverage, pet insurance, and more

Who We're looking for

Copa Health is looking for a Team Specialist to join our Assertive Community Treatment team to provide community-based behavioral health services and support to individuals with Serious Mental Illness (SMI). Working with a multidisciplinary team, the ACT Team Specialist delivers services primarily in members’ homes and community settings focusing on recovery-oriented, person-centered services designed to promote stability, independence, community integration, and achievement of individualized treatment goals.

This person will provide after-hours coverage and support to all persons being served on the team.

Key Responsibilities

• Provides community-based behavioral health services and supports to individuals with Serious Mental Illness (SMI) in homes, shelters, hospitals, treatment facilities, and other community settings.
• Works collaboratively as a member of a multidisciplinary ACT Team to facilitate recovery, promote independence, and support achievement of individualized treatment goals.
• Conducts ongoing assessment of member strengths, needs, preferences, and progress and actively participates in the development, implementation, and review of treatment plans and crisis plans.
• Provides rehabilitation, skill development, supportive counseling, coaching, and recovery support services designed to improve functioning and community integration.
• Assists members in accessing and coordinating behavioral health, medical, housing, employment, educational, financial, and other community resources and supports.
• Provides outreach and engagement services to individuals who are difficult to engage or at risk of hospitalization, incarceration, homelessness, or disengagement from services.
• Serves as the primary contact for assigned members and maintains regular communication with members, families, guardians, providers, and community partners.

Qualifications

• Bachelor’s degree in Behavioral Health, Social Work, Counseling, Psychology, Human Services, or a related field; OR
• Any combination of education and behavioral health experience totaling six (6) years, including a minimum of two (2) years of direct experience working with individuals diagnosed with Serious Mental Illness (SMI) or co-occurring disorders.
• Experience working on an ACT Team is preferred.
• Bilingual (English/Spanish) preferred.
• Must have a fingerprint clearance card issued by the AZ Department of Public Safety or eligible to receive one within eight (8) weeks of hire.
• Must have reliable transportation, valid AZ Driver’s License with state minimum insurance coverage and ability to meet and maintain Copa Health’s acceptable driving requirements.
• TB Test clearance required at the time of hire.

Copa Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, disability status, protected veteran status, or any other characteristic protected by law. Pre-employment criminal background and drug testing are required. EOE.