Employment Specialist II

Copa Health Inc.; Glendale (AZ); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Competitive pay

Health coverage

Dental & Vision

Generous PTO

Paid holidays

Tuition reimbursement

Retirement plan

Employee assistance program

Job summary

Copa Health is seeking an Employment Specialist II to provide Supported Employment Services for members pursuing community employment. You will work within SAMHSA principles, align with normalization and assist with coordinating meetings with a clinical team to share progress and concerns.

The role emphasizes ethical communication, case management with a 25+ caseload, and guiding individuals through entitlement information to support informed job decisions.

Qualifications

• Requires a high school diploma or GED.
• Prefer a bachelor’s degree in a related field.
• Minimum of one (1) year experience in the field of rehabilitation/employment services or experience working with individuals with behavioral, mental, developmental and/or physical challenges/disabilities (which may include life experience providing care for a family member.)
• Must have a fingerprint clearance card issued by the AZ Department of Public Safety or be eligible to receive one within eight (8) weeks of hire.
• TB Test clearance required at the time of hire and annually.
• Ability to meet Copa’s driver eligibility requirements. Must have reliable transportation (own personal vehicle) with proof of insurance, registration, and a clean MVR for 5 year

Responsibilities

• Maintain departmental operations to comply with contract requirements, accreditation, licensing and monitoring standards, agency procedures, HIPAA and HITECH requirements.
• Coordinate information and contribute to the successful resolution of challenges; communicate with integrity and honesty to all team members.
• Demonstrate professional, respectful relationships with all agency departments, staff, board members, funding sources and the community.
• Engage members and establish trusting relationships toward competitive employment in community job settings.
• Carry a caseload of 25 or more depending on composition.
• Assist members in understanding how entitlements (SSI, SSDI, Medicaid, EBT, etc.) will affect employment opportunities.

Education

High school diploma or GED

Bachelor’s degree preferred

Job description

Who We Are

At Copa Health, we are committed to People First, fostering a culture of compassion, innovation, and impact. We support individuals and families across Arizona through high-quality behavioral health and integrated care services while also investing in the growth and well‑being of our team.

Why Join Copa Health?

At Copa Health, we prioritize the growth, well‑being, and satisfaction of our team members. When you join our team, you’ll receive:

• Competitive salary and comprehensive benefits package
• Personalized Health Coverage - Receive a monthly, tax‑free contribution to select the medical plan that works best for you, with guidance and support through our ICHRA program
• Dental and Vision Coverage to complement your health plan
• Generous PTO - up to 3 weeks in your first year, plus an additional wellness day to recharge
• 10 paid holidays annually
• Wellness Program, including access to mental health resources
• Tuition Reimbursement up to $3,000 to invest in your growth and career advancement
• Affordable Medical, Dental, and Vision plans to fit your needs
• 403(b) retirement plan with company match to help you plan for your future
• Employee Assistance Program with free coaching and therapy sessions
• Additional benefits including life insurance, disability coverage, pet insurance, and more

Starting Pay: $19 DOE

Who We're looking for

Copa Health is seeking an Employment Specialist II provide Supported Employment Services to members seeking to obtain and/or maintain employment in the community. Follow the 7 Supported Employment Core Principals of SAMHSA, a adhere to the philosophy of normalization and community integration as appropriate and Attend meetings on assigned caseload; communicate with clinical team any concerns and or accomplishments, presenting information in a professional manner.

Key Responsibilities

• Ensure the maintenance of departmental operations to achieve compliance with contract requirements, accreditation, licensing and monitoring standards, agency procedures, Federal/State/Local regulations and all other licensing/regulatory agencies as directed. Adhere to current training requirements and applicable accreditation and licensing/regulatory standards and compliance with the Health Insurance Portability and Accountability Act (HIPAA) and Health Information Technology for Economic Clinical Health (HITECH ) requirements.
• Coordinate information and contribute to the successful resolution of challenges. Communicate with integrity and honesty, clearly and concisely, and in a respectful manner to all team members. Ensure the confidentiality of written, verbal and electronic communications pertaining to members, staff, families of consumers and agency operations.
• Demonstrate and maintain professional, respectful, productive working relationships with all agency departments, staff, board members, funding sources, individuals receiving services, families utilizing or enquiring about services, funding sources and the community.
• Engage members and establish trusting, collaborative relationships directed toward the goal of competitive employment in community job settings. Jobs that are "not" designated for people with disabilities.
• Carry a caseload of 25 or more dependent on the composition of number Job Searching/Job Coaching
• Assist members in obtaining individualized information about how entitlements (e.g., SSI, SSDI, Medicaid, EBT, etc.) will be affected by employment so members can make informed decisions about employment opportunities.

Qualifications

• Requires a high school diploma or GED (General Equivalency Diploma).
• Prefer a bachelor’s degree in a related field.
• Minimum of one (1) year experience in the field of rehabilitation/employment services or experience working with individuals with behavioral, mental, developmental and/or physical challenges/disabilities (which may include life experience providing care for a family member.)
• Must have a fingerprint clearance card issued by the AZ Department of Public Safety or be eligible to receive one within eight (8) weeks of hire.
• TB Test clearance required at the time of hire and annually.
• Ability to meet Copa’s driver eligibility requirements. Must have reliable transportation (own personal vehicle) with proof of insurance, registration, and a clean MVR for 5 year

Copa Health is an Equal Opportunity Employer – All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, disability status, protected veteran status, or any other characteristics protected by law. Pre-Employment Criminal Background and Drug Testing Required. EOE.