ACT Team Lead - Clinical Supervisor

The Center for Alternative Sentencing and Employment Services (CASES); New York (NY); Hybrid; USD 98,000 - 104,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Paid Time Off

Retirement 403(b)

Referral Program

Job summary

CASES, based in the Bronx, NY, seeks a Team Leader for its ACT program. The role oversees clinical and administrative activities of a mobile, multidisciplinary team serving adults with severe mental illness and co-occurring disorders.

The position emphasizes trauma-informed, recovery-oriented services and Medicaid billing oversight. The Team Leader will supervise staff, ensure compliance with OMH and DOHMH standards, and support client housing, employment, relationships, and symptom relief

Qualifications

• Licensed or licensed-eligible professional in one of the listed fields (LCSW/LMSW/LMH C/RN or PsyD/PhD).
• Minimum of two years supervisory experience.
• At least three years of experience serving adults or young adults with serious mental illness.

Responsibilities

• Oversees clinical and administrative operations of the ACT Team, including meetings, documentation, intakes and discharges, emergency line, service dollars, and schedules.
• Ensures delivery of trauma-informed, recovery-oriented, culturally competent services and motivational interviewing.
• Provides regular clinical supervision and professional development for team members.
• Delivers direct clinical care in the community when needed.
• Ensures compliance with NY OMH licensing, DOHMH contracts, and HIPAA regulations.
• Oversees incident reporting per OMH standards and IRC policies.
• Collaborates on quality assurance and utilization reviews per NY OMH and DOHMH standards.
• Consults with senior clinical leadership on complex cases and team issues.
• Coordinates monthly Medicaid billing using the EMR and targets billing goals.
• Performs additional duties as assigned by ACT Leadership.

Skills

LICENSING REQUIRED

Supervisory experience

Adult SMI experience

Community mental health

Multidisciplinary team

Bilingual (English/Spanish)

Job description

CASES, based in the Bronx, NY, seeks a Team Leader for its ACT program. The role oversees clinical and administrative activities of a mobile, multidisciplinary team serving adults with severe mental illness and co-occurring disorders.

The position emphasizes trauma-informed, recovery-oriented services and Medicaid billing oversight. The Team Leader will supervise staff, ensure compliance with OMH and DOHMH standards, and support client housing, employment, relationships, and symptom relief