ACT Program Assistant: Frontline Admin & Client Support

Compass Health Network; Raymore (MO); On-site; USD 21,000 - 30,000; Full time

Job summary

Compass Health Network is seeking a Program Assistant for our ACT teams in Raymore, MO. This full-time role supports administrative tasks, coordinates schedules, welcomes clients, and maintains smooth communication for staff and clients served by ACT, ACT TAY, and STEPS programs.

You will triage calls, manage documentation, and assist with electronic records and data entry while contributing to a compassionate, community-based mental health team. Monday–Friday 8:00am–5:00pm, benefit eligible.

Qualifications

• High School diploma or GED required.
• Experience in human services or office management preferred.
• Strong organizational and communication skills.
• Ability to triage calls and coordinate client needs.

Responsibilities

• Greet and support clients, triage calls, and manage in-person needs.
• Coordinate communication between staff, clients, families, and partner agencies.
• Help manage symptomatic behavior until clinical staff are available.
• Maintain staff and client schedules, clinic preparation, and appointment reminders.
• Handle recordkeeping and data entry into state systems and support billing accuracy.
• Prepare reports, forms, letters, and fidelity documentation.
• Conduct financial intakes and ensure proper client documentation.
• Assist with digital records management and scanning.
• Support clinical staff in using electronic systems and maintaining efficient workflows.

Skills

Administrative support

Communication skills

Scheduling

Client interaction

Education

High School Diploma or GED

Tools

CIMOR

Electronic records systems

Job description

Compass Health Network is seeking a Program Assistant for our ACT teams in Raymore, MO. This full-time role supports administrative tasks, coordinates schedules, welcomes clients, and maintains smooth communication for staff and clients served by ACT, ACT TAY, and STEPS programs.

You will triage calls, manage documentation, and assist with electronic records and data entry while contributing to a compassionate, community-based mental health team. Monday–Friday 8:00am–5:00pm, benefit eligible.