ACT Clinical Coordinator & Team Leader

Paycom; Phoenix (AZ); On-site; USD 36,000 - 39,000; Full time

Benefits offered by this job

Medical plans

Dental plans

Vision insurance

401(k) plan with company match

Paid time off

Tuition assistance

Job summary

Terros Health is seeking an ACT Clinical Coordinator for our 23rd Ave Recovery Health Center in Phoenix, AZ. This role provides supervision and support to a high-performing ACT Team, coaching and leading behavioral health professionals to ensure fidelity and excellent outcomes.

The ideal candidate will have a high school diploma with 3+ years in behavioral health, supervisory experience, ACT experience preferred, and strong skills in collaboration, communication, and use of EMR systems

Qualifications

• A high school diploma/GED with a minimum of 3 years of behavioral health employment experience.
• A minimum of 1 year supervisor experience, preferred.
• Experience working in an ACT role strongly preferred.
• Strong understanding of substance use, addiction and recovery clinical skills.
• Interpersonal skills which allow for professional and positive relationships with co-workers, members, families, and other community members.
• Good communication skills, evidenced by a non-judgmental approach, effective listening and positive interactions.
• Microsoft Word, Excel, PowerPoint, Outlook, electronic medical record programs experience, NextGen preferred.
• Must have valid Arizona driver’s license, be 21 years of age with minimum 4 years driving experience and meet requirements of Terros Health’s driving policy.
• Must pass a TB test, background check, and other pre-employment screenings.
• Typing assessment with a speed of at least 25 wpm.

Responsibilities

• Serves as team expert in SAMHSA ACT fidelity standards, including the ACT Fidelity Scale, as well as RBHA-specific requirements related to ACT protocols, policies, and procedures.
• Works to improve member outcomes, including, but not limited to ACT fidelity standards, Behavioral Health Service Provider (BHSP) standards, other mandated standards, and ACT outcomes reports.
• Works collaboratively with ACT Program Analyst, Senior Director Recovery Clinic Services, Clinical Director, ACT Team psychiatrist, ACT Team Registered Nurses (RN’s), and Terros Health leadership to review and improve ACT outcome metrics; including reduced inpatient psychiatric and medical admissions, reduced Emergency Department (ED) usage, increase in employment and meaningful activities, reduced homelessness, and increased primary care visits.
• Responsible to ensure that ACT services are provided in accordance with Evidenced Based Practices.
• Provides direct administrative and clinical supervision for the non-medical ACT Specialists on their team; serves as a mentor, leader, and coach for all ACT staff.
• Closely monitor reporting and weekly and/or monthly deliverables as related to ACT services. Provides support, coordinates training, and develops performance improvement plans to improve and maintain quality standards.

Skills

Team supervision

Coaching

ACT fidelity standards

Interpersonal skills

Communication

Education

High School Diploma/GED

Tools

NextGen EMR

Microsoft Word

Excel

PowerPoint

Outlook

Job description

Terros Health is seeking an ACT Clinical Coordinator for our 23rd Ave Recovery Health Center in Phoenix, AZ. This role provides supervision and support to a high-performing ACT Team, coaching and leading behavioral health professionals to ensure fidelity and excellent outcomes.

The ideal candidate will have a high school diploma with 3+ years in behavioral health, supervisory experience, ACT experience preferred, and strong skills in collaboration, communication, and use of EMR systems