ACT Clinical Coordinator

Terros Health; Phoenix (AZ); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical plan options

Dental plan options with orthodontic

Vision insurance

Life and disability insurance

401(k) with company match

Job summary

Terros Health is seeking an ACT Clinical Coordinator for our Recovery Health Center in Phoenix, AZ. The role focuses on supervising a high-performing ACT team and ensuring fidelity to evidence-based ACT practices.

The position requires leadership, organization, and compassion as you coach behavioral health professionals and drive clinically sound outcomes in collaboration with program leadership.

Responsibilities

• Serve as team expert in ACT fidelity standards, including the ACT Fidelity Scale, and RBHA-specific ACT protocols, policies, and procedures.
• Improve member outcomes related to ACT fidelity standards, BHSP standards, other mandated standards, and ACT outcomes reports.
• Collaborate with ACT Program Analyst, Senior Director Recovery Clinic Services, Clinical Director, ACT Team psychiatrist, ACT Team RN's, and Terros Health leadership to review and improve ACT outcome metrics and reduce inpatient admissions, ED usage, homelessness, and increase primary care visits.
• Ensure ACT services are provided in accordance with Evidenced Based Practices.
• Provide direct administrative and clinical supervision for non-medical ACT Specialists; mentor, lead, and coach ACT staff.
• Monitor reporting and weekly/monthly deliverables; coordinate training and develop performance improvement plans to maintain quality standards.

Job description

We are a mission-driven, service-oriented industry leader looking for a ACT Clinical Coordinator at our 23rd Ave Recovery Health Center in Phoenix, AZ.

Following Terros Health's and RBHA policies and requirements, this position will provide supervision and support of a high performing ACT Team. The individual will need to be professional, friendly, a self-starter, organized, and compassionate. We are seeking a passionate individual to coach and lead a robust team of behavioral health professionals.

Terros Health is a healthcare organization of caring people, guided by our core values of integrity, compassion and empowerment. We engage people in whole person health through an integrated care delivery system, thus establishing a medical home for our patients. In caring for the whole person, we focus on overall wellness through physical health, mental health and substance use care. Our mission is to provide extraordinary care by empowered people through exceptional outcomes.

If you are interested in working for one of the State's Leading Healthcare Organizations that promotes Integrity, Compassion, and Empowerment.

HOPE ~ HEALTH ~ HEALING

Duties Include

• Serves as team expert in SAMHSA ACT fidelity standards, including the ACT Fidelity Scale, as well as RBHA-specific requirements related to ACT protocols, policies, and procedures.
• Works to improve member outcomes, including, but not limited to ACT fidelity standards, Behavioral Health Service Provider (BHSP) standards, other mandated standards, and ACT outcomes reports.
• Works collaboratively with ACT Program Analyst, Senior Director Recovery Clinic Services, Clinical Director, ACT Team psychiatrist, ACT Team Registered Nurses (RN's), and Terros Health leadership to review and improve ACT outcome metrics; including reduced inpatient psychiatric and medical admissions, reduced Emergency Department (ED) usage, increase in employment and meaningful activities, reduced homelessness, and increased primary care visits.
• Responsible to ensure that ACT services are provided in accordance with Evidenced Based Practices.
• Provides direct administrative and clinical supervision for the non-medical ACT Specialists on their team; serves as a mentor, leader, and coach for all ACT staff.
• Closely monitor reporting and weekly and/or monthly deliverables as related to ACT services. Provides support, coordinates training, and develops performance improvement plans to improve and maintain quality standards.

Benefits & Wellness

We invest in the health, well-being, and success of our employees and their families by offering comprehensive benefits, wellness resources, and opportunities to grow both personally and professionally.

• Multiple medical plan options, including a no-premium plan for employees and their families
• Multiple dental plan options, including orthodontic coverage
• Vision insurance
• Group life and disability insurance
• Pet insurance
• 401(k) plan with company match
• Interest-free medical line of credit
• Financial education, planning, and support resources
• Monetary company contribution toward eligible benefits
• Bilingual pay differential
• Generous Paid Time Off (PTO) – 3 weeks off in the first year
• Paid Sick Time
• 10 paid holidays annually
• Comprehensive wellness program featuring wellness challenges, activities, and prizes
• Employee Assistance Program (EAP) available to employees and their family members
• Trip Reduction Program
• Ongoing professional growth and career development opportunities, including:
• Scholarships
• Clinical supervision
• Continuing Education Units (CEUs)
• Tuition discounts through Grand Canyon University, University of Phoenix, and Northern Arizona University (NAU)
• Access to the Working Advantage® Employee Discount Program, with savings on:
• Gym memberships
• Car rentals
• Flights, hotels, movie tickets, and more