ACT Clinical Coordinator

Paycom - ATS; Phoenix (AZ); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

No-premium medical plan

Dental & vision coverage

401(k) plan with company match

Paid time off

EAP

Job summary

Terros Health's 23rd Ave Recovery Health Center in Phoenix is seeking an ACT Clinical Coordinator to supervise and coach a high-performing behavioral health team. The role focuses on fidelity to ACT standards, RBHA requirements, and delivering evidence-based care in a integrated health system.

You will work with clinicians, nurses, and leadership to improve outcomes such as reduced inpatient usage, increased employment, and better primary care engagement.

Qualifications

• Requires high school diploma or GED with 3+ years in behavioral health.
• Experience supervising teams in ACT or similar programs preferred.
• Strong knowledge of SAMHSA ACT fidelity standards and RBHA requirements.

Responsibilities

• Provide direct administrative and clinical supervision for non-medical ACT Specialists.
• Lead and coach ACT team staff to achieve fidelity metrics and outcomes.
• Monitor weekly/monthly ACT deliverables and associated reports.
• Coordinate training and performance improvement plans.
• Ensure services align with evidenced-based practices.

Skills

Team supervision

Coaching

ACT fidelity standards

Communication skills

Driving

Typing

EMR experience

Microsoft Office

Education

High school diploma or GED

Tools

NextGen EMR

Microsoft Word

Excel

PowerPoint

Outlook

Job description

We are a mission-driven, service-orientated industry leader looking for an ACT Clinical Coordinator at our 23rd Ave Recovery Health Center in Phoenix, AZ.Following Terros Health's and RBHA policies and requirements, this position will provide supervision and support of a high performing ACT Team. The individual will need to be professional, friendly, a self-starter, organized, and compassionate. We are seeking a passionate individual to coach and lead a robust team of behavioral health professionals.Terros Health is a healthcare organization of caring people, guided by our core values of integrity, compassion and empowerment. We engage people in whole person health through an integrated care delivery system, thus establishing a medical home for our patients. In caring for the whole person, we focus on overall wellness through physical health, mental health and substance use care. Our mission is to provide extraordinary care by empowered people through exceptional outcomes.If you are interested in working for one of the State's Leading Healthcare Organizations that promotes Integrity, Compassion, and Empowerment, we encourage you to apply!HOPE ~ HEALTH ~ HEALINGDuties Include:Serves as team expert in SAMHSA ACT fidelity standards, including the ACT Fidelity Scale, as well as RBHA-specific requirements related to ACT protocols, policies, and procedures.Works to improve member outcomes, including, but not limited to ACT fidelity standards, Behavioral Health Service Provider (BHSP) standards, other mandated standards, and ACT outcomes reports.Works collaboratively with ACT Program Analyst, Senior Director Recovery Clinic Services, Clinical Director, ACT Team psychiatrist, ACT Team Registered Nurses (RN’s), and Terros Health leadership to review and improve ACT outcome metrics; including reduced inpatient psychiatric and medical admissions, reduced Emergency Department (ED) usage, increase in employment and meaningful activities, reduced homelessness, and increased primary care visits.Responsible to ensure that ACT services are provided in accordance with Evidenced Based Practices.Provides direct administrative and clinical supervision for the non-medical ACT Specialists on their team; serves as a mentor, leader, and coach for all ACT staff.Closely monitor reporting and weekly and/or monthly deliverables as related to ACT services. Provides support, coordinates training, and develops performance improvement plans to improve and maintain quality standards.Benefits & Wellness:We invest in the health, well-being, and success of our employees and their families by offering comprehensive benefits, wellness resources, and opportunities to grow both personally and professionally.Multiple medical plan options, including a no-premium plan for employees and their familiesMultiple dental plan options, including orthodontic coverageVision insuranceGroup life and disability insurancePet insurance401(k) plan with company matchInterest-free medical line of creditFinancial education, planning, and support resourcesMonetary company contribution toward eligible benefitsBilingual pay differentialGenerous Paid Time Off (PTO) – 3 weeks off in the first yearPaid Sick Time10 paid holidays annuallyComprehensive wellness program featuring wellness challenges, activities, and prizesEmployee Assistance Program (EAP) available to employees and their family membersTrip Reduction ProgramOngoing professional growth and career development opportunities, including:ScholarshipsClinical supervisionContinuing Education Units (CEUs)Tuition discounts through Grand Canyon University, University of Phoenix, and Northern Arizona University (NAU)Access to the Working Advantage Employee Discount Program, with savings on:Gym membershipsCar rentalsFlights, hotels, movie tickets, and moreA high school diploma/GED with a minimum of 3 years of behavioral health employment experience.A minimum of 1 year supervisor experience, preferred.Experience working in an ACT role strongly preferred.Strong understanding of substance use, addiction and recovery clinical skills.Interpersonal skills which allow for professional and positive relationships with co-workers, members, families, and other community members.Good communication skills, evidenced by a non-judgmental approach, effective listening and positive interactions.Microsoft Word, Excel, PowerPoint, Outlook, electronic medical record programs experience, NextGen preferred.Must have valid Arizona driver’s license, be 21 years of age with minimum 4 years driving experience and meet requirements of Terros Health’s driving policy.Must have a valid and unrestricted Level One Fingerprint Clearance Card or apply for a Level One Fingerprint Fingerprint Clearance Card within 7 working days of commencing employment.Will be on-call 24-hours/7 days/week for crisis intervention services.Must pass a TB test, background check, and other pre-employment screenings.Must pass a typing assessment with a speed of at least 25 wpm.Physical demand of this position is representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.