ACT (Assertive Community Treatment) Case Manager

Vivia; Lincolnwood (IL); Remote; USD 30,000 - 41,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

PTO

401(k)

Job summary

Vivia Health seeks an ACT Case Manager to deliver intensive, wraparound services to adults with severe mental illness in home and community settings across the Chicagoland area. This fully offsite, field-based role involves independent work, remote team check-ins, and collaboration with psychiatrists, nurses, and therapists to support clients in obtaining care, housing, benefits, and recovery services.

Qualifications include IM+CANS certification, a BA/BS, and at least 1 year of relevant

Qualifications

• IM+CANS certification (Illinois Medicaid – Community and Supports Assessment).
• Bachelor’s degree in social work, psychology, human services, or related field.
• At least 1 year of experience with individuals with serious mental illness.
• Valid Illinois driver’s license, auto insurance, and reliable transportation.
• Strong interpersonal skills and ability to work independently in community settings.
• Tech-literate; comfortable with electronic documentation and mobile communication.

Responsibilities

• Deliver intensive case management services to adults with SPMI in home and community settings.
• Conduct routine field visits across the Chicagoland area to assess, engage, and support clients.
• Help clients access mental health care, housing, benefits, medical providers, and recovery services.
• Collaborate remotely with ACT team members: psychiatrists, nurses, therapists, peer specialists.
• Maintain up-to-date documentation on client progress, interventions, and treatment goals.
• Assist with medication support, crisis prevention planning, and skill-building activities.
• Promote autonomy and recovery by meeting clients where they are—physically and emotionally.

Skills

IM+CANS certification

Bachelor’s degree

1 year experience

Driver’s license

Interpersonal skills

Tech literacy

Education

Bachelor’s degree in Social Work/Psychology

Job description

Job Title: ACT Case Manager (Community/Home-Based – Field Work Only)

Location: Assignments cover all areas in the City of Chicago or at one of our clinic locations.

Job Type: Full-Time; Hourly

Manager: Director of ACT Services

About Vivia Health

At Vivia Health, we believe in bringing care to where it matters most—into the lives and homes of those we serve. As part of our Assertive Community Treatment (ACT) team, we deliver high impact, integrated mental health care to individuals living with severe and persistent mental illness (SPMI) across the Chicagoland area. Our offsite model empowers professionals to meet clients in their environment, build meaningful relationships, and deliver services with dignity and flexibility.

Position Overview

We are seeking a dedicated ACT Case Manager to join our dynamic multidisciplinary team. This is a fully offsite, community-based role that involves providing intensive, wraparound services to adults with serious mental illness (SMI) in their homes and other community settings.

The ideal candidate is compassionate, resilient, organized, and passionate about supporting clients facing significant mental health challenges. This is not a traditional office-based role—you'll be working independently in the field, collaborating closely with our clinical team through remote check-ins and occasional team meetings.

Key Responsibilities

• Deliver intensive case management services to adults with SPMI in home and community settings.
• Conduct routine field visits across the Chicagoland area to assess, engage, and support clients.
• Help clients access mental health care, housing, benefits, medical providers, and recovery services.
• Collaborate remotely with ACT team members: psychiatrists, nurses, therapists, peer specialists.
• Maintain up-to-date documentation on client progress, interventions, and treatment goals.
• Assist with medication support, crisis prevention planning, and skill-building activities.
• Promote autonomy and recovery by meeting clients where they are—physically and emotionally.

Qualifications

Required:

• IM+CANS certification (Illinois Medicaid – Community and Supports Assessment).
• Bachelor’s degree in social work, Psychology, Human Services, or a related field.
• At least 1 year of experience working with individuals with serious mental illness.
• Valid Illinois driver’s license, auto insurance, and reliable personal transportation.
• Strong interpersonal skills and the ability to work independently in community settings.
• Tech-literate; comfortable with electronic documentation and mobile communication.

Preferred

• Prior ACT team experience or community-based mental health work.
• Familiarity with Medicaid documentation and behavioral health service coordination.
• Bilingual in Spanish or other languages is a strong plus.

Why Join Us?

• 100% offsite and community-based – No office shifts
• Meaningful, face-to-face work supporting Chicago’s most vulnerable populations.
• Collaborative ACT team with regular virtual check-ins and supervision.
• Full health, dental, vision, PTO, 401(k), and mileage reimbursement.
• CEU reimbursement and ongoing clinical development.

Job Types: Full-time

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Mileage reimbursement
• Paid time off
• Vision insurance