ACT Case Manager - Behavioral Health

Community Support Services; Akron (OH); On-site; USD 26,174 - 34,440; Full time

Benefits offered by this job

Professional Development Assistance

401(k) with employer contribution

Health, Dental, and Vision insurance

15+ days of PTO annually

Job summary

Community Support Services in Akron, OH is looking for a full-time Case Manager to provide psychiatric support treatment to clients with serious mental illness and substance abuse disorders. Responsibilities include developing treatment plans, assisting with daily living skills, and documenting progress.

Preferred candidates will have a Bachelor’s degree and experience with mental health clients. We offer a supportive environment, professional development, and comprehensive benefits including health insurance and paid time off.

Qualifications

• Bachelor's degree preferred.
• Three years of experience with severe mental illness or substance abuse.
• Valid Ohio driver's license required.

Responsibilities

• Develop treatment plans with clients and service coordinators.
• Implement programming according to treatment plans.
• Assist clients with daily living skills and medication monitoring.

Skills

Communication skills

Organizational skills

Ability to work in a team

Microsoft Outlook proficiency

Budgeting skills

Education

High School diploma

Bachelor’s degree (preferred)

Ohio Certified Peer Support Recovery Specialist or QMHS certification

Job description

Job Details

Job Location: Community Support Services - Akron, OH 44311
Position Type: Full Time (40 Hours)
Salary Range: $19.00 - $25.00 Hourly

The Opportunity

We are seeking to hire a Case Manager – ACT Team. This individual provides ongoing community psychiatric support treatment services for a select group of clients who have a serious and/or persistent mental illness co‑occurring with substance abuse disorder. This Case Manager will provide training, assistance, and support to help this client receive wrap‑around rehabilitation services in the community. Our ACT Teams work together, meeting frequently, to facilitate an integrated, multidisciplinary team approach to service regarding progress, general problems, and concerns pertaining to clients served and their community adjustment.

What You’ll Do

• Collaborate with the client and the Service Coordinator to develop treatment plans that shall include services and assistance necessary to achieve recovery goals, including an explanation of the availability, intensity, and duration of each service.
• Implement programming according to the developed treatment plan, participating in the ongoing assessment and therapeutic engagement of ACT team clients.
• Make observations and document progress in accordance with established agency procedures.
• Assist clients in developing daily living skills, including teaching and assistance with medically necessary services such as laundry, cooking, cleaning, communication and social skills, recreation, grocery shopping, personal hygiene, and self‑care skills.
• Monitor medications in accordance with agency procedures to ensure that proper dosages are taken as prescribed.
• Assist clients in the proper budgeting and use of their funds, acting as an advocate for clients to secure needed services and financial entitlements.
• Perform on‑call duty and weekend coverage on a rotating basis.
• Maintain relevant documentation.

This position is full‑time (40 hours a week) working normal business hours.

What We’re Looking For

• High School diploma required, bachelor’s degree preferred.
• Non‑Bachelor’s candidates must be certified as an Ohio Certified Peer Support Recovery Specialist or qualified mental health specialist (QMHS).
• A minimum of three years of experience working with clients with a severe and/or persistent mental illness and/or substance abuse preferred.
• LSW, LPC, LPN, CDCA, LCDCII, or LCDCIII preferred.
• A car and a valid Ohio driver’s license and insurability through the Agency’s insurance carrier required.
• A deeply held belief in CSS’s recovery‑centered mission.
• Ability to develop positive relationships with individuals with mental illness, developmental disabilities, and substance abuse challenges.
• Skill in assessing individuals for strengths, needs, abilities, and preferences.
• Excellent organizational, attention to detail and communication skills.
• Ability to work in a team environment.
• Proficiency in Microsoft Outlook.
• Skill in managing time and meeting deadlines.
• Ability to negotiate assertively from an advocacy perspective.
• Knowledge of community resources and demonstrated ability to access.
• Ability to work a flexible, varied schedule.

What We Offer

• Working within a mission‑driven, highly engaged environment
• A supportive, professional workplace with excellent resources
• Engaging, autonomous atmosphere
• Professional Development Assistance and Education Assistance Program
• Program‑Site Eligibility for the Public Student Loan Forgiveness Program
• 401(k) with 5% employer contribution
• 10 paid holidays and 15+ days of PTO annually
• Health, Dental, and Vision insurance
• Subsidized membership to local YMCA branches
• Life insurance and short‑ and long‑term disability

Equal Opportunity

Community Support Services is an equal opportunity employer utilizing affirmative action for veterans and candidates with disabilities.