Acquisition Specialist - State Farm Agent Team Member

State Farm; United States; Presencial; USD 23.000 - 26.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(k)

401(k) matching

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Vision insurance

Flexible work from home options

Descripción de la vacante

State Farm is seeking an Acquisition Specialist to support licensed advisors by managing outbound and inbound outreach and scheduling qualified appointments. This role helps keep a strong sales pipeline and ensures advisors spend time in high-value conversations.

This position focuses on connection, qualification, and scheduling — not closing sales — with flexible work-from-home options and a competitive hourly compensation range.

Formación

• Strong communication and phone presence required for high-volume outreach.
• Comfortable with outbound calling and proactive follow-up.
• Detail-oriented with excellent organizational skills and note cadence.
• Able to follow scripts while sounding natural and engaging.
• Experience with CRM systems preferred; training provided if needed.
• Prior call center, appointment setting, or customer service experience is a plus.

Responsabilidades

• Make outbound calls, texts, and emails to prospective and existing clients.
• Respond promptly to inbound inquiries and leads.
• Deliver clear, confident overview of services using approved scripts.
• Build rapport and create a positive first impression of the agency.
• Qualify prospects and schedule appointments on advisor calendars.
• Confirm appointments and reduce no-show rates with reminders.
• Log all activity in the CRM and maintain lead records.
• Track outcomes and follow-ups; alert leadership to hot leads.

Conocimientos

Strong communication

Phone presence

Outbound calling

Detail oriented

Follow scripts

CRM experience

Herramientas

CRM systems

Descripción del empleo

Acquisition Specialist - State Farm Agent Team Member

Full Time in Hybrid - US

• 401(k)
• 401(k) matching
• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off
• Vision insurance

Role Overview

We are seeking a motivated and professional Acquisition Specialist to support our licensed advisors by managing outbound and inbound outreach and scheduling qualified appointments. This role plays a critical part in maintaining a strong sales pipeline and ensuring advisors spend their time in high-value conversations.

This position focuses on connection, qualification, and scheduling — not closing sales.

Key Responsibilities

Client Outreach & Engagement

• Make outbound calls, texts, and emails to prospective and existing clients
• Respond promptly to inbound inquiries and leads
• Deliver a clear, confident overview of services using approved scripts
• Build rapport and create a positive first impression of the agency

Appointment Setting & Qualification

• Qualify prospects using defined criteria (needs, timing, eligibility, interest)
• Schedule appointments accurately on advisor calendars
• Confirm appointments and reduce no-show rates through reminders
• Reschedule or follow up on missed appointments as needed

CRM & Documentation

• Accurately log all activity in the CRM (calls, notes, outcomes)
• Maintain clean and organized lead and contact records
• Track appointment outcomes and required follow-ups
• Flag hot leads or concerns to sales leadership

Performance & Accountability

• Meet or exceed daily and weekly activity goals (calls, contacts, appointments set)
• Follow all scripts, compliance guidelines, and brand standards
• Participate in coaching, role-plays, and performance reviews
• Continuously improve appointment conversion and show rates

Qualifications

• Strong communication and phone presence
• Comfortable with high-volume outbound calling and follow-up
• Detail-oriented with excellent organizational skills
• Ability to follow scripts while sounding natural and engaging
• Experience with CRM systems preferred (training provided if needed)
• Prior call center, appointment setting, or customer service experience is a plus

Flexible work from home options available.

Compensation $17.00 - $19.00 per hour

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