Acquisition Specialist - State Farm Agent Team Member

Mycitymyagent; Massillon (OH); On-site; USD 40,000 - 80,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Job summary

Mycitymyagent in Massillon, OH is looking for an Acquisition Specialist to join their team. This role involves delivering excellent customer service, assisting with policy changes, and identifying client needs. Candidates should be organized, detail-oriented, and capable of managing multiple accounts while demonstrating strong communication skills. A Property & Casualty license is preferred, and the position offers a salary between $40,000.00 and $80,000.00+ per year including commissions.

Qualifications

• Comfortable with obtaining Property & Casualty license.
• Willingness to obtain Life and Health license.
• Previous insurance or customer service experience is a plus.

Responsibilities

• Provide prompt, friendly customer service to clients.
• Assist customers with policy changes, billing questions, and coverage explanations.
• Review existing accounts and identify opportunities to better protect customers.
• Maintain accurate documentation in the agency management system.
• Follow up with customers to ensure satisfaction and retention.
• Support the sales team with customer relationship management.

Skills

Strong communication and customer service skills

Highly organized and detail-oriented

Ability to multitask and manage multiple client accounts

Comfortable using computer systems and agency software

Job description

Acquisition Specialist - State Farm Agent Team Member

Full Time in Massillon, OH

Benefits

• 401(k)
• 401(k) matching
• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off

Are you organized, customer-focused, and motivated to grow your career in the insurance industry? Our State Farm Agency is looking for a dependable Account Manager to help support our growing team and provide excellent service to our customers. In this role you will build relationships with clients, assist with policy changes, answer coverage questions, and help identify opportunities to better serve our customers. If you enjoy helping people, staying organized, and working in a fast-paced environment, we'd love to meet you.

Responsibilities

• Provide prompt, friendly customer service to clients.
• Assist customers with policy changes, billing questions, and coverage explanations.
• Review existing accounts and identify opportunities to better protect customers.
• Maintain accurate documentation in the agency management system.
• Follow up with customers to ensure satisfaction and retention.
• Support the sales team with customer relationship management.

Qualifications

• Strong communication and customer service skills.
• Highly organized and detail-oriented.
• Ability to multitask and manage multiple client accounts.
• Comfortable using computer systems and agency software.
• Property & Casualty license preferred (or willingness to obtain).
• Life and Health license preferred (or willingness to obtain).
• Previous insurance or customer service experience is a plus.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation $40,000.00 - $80,000.00+ per year including commissions.