Account Manager - State Farm Agent Team Member

Mycitymyagent; Massillon (OH); On-site; USD 40,000 - 80,000; Full time

Benefits offered by this job

401(k) matching

Dental insurance

Health insurance

Paid time off

Bonus based on performance

Flexible schedule

Opportunity for advancement

Training & development

Job summary

Mycitymyagent is seeking an Account Manager to join their State Farm agent team in Massillon, OH. The role involves providing excellent customer service, assisting with policy changes, and maintaining client relationships. Ideal candidates will be organized and skilled in multitasking, with a background in customer service.

The position offers a competitive salary ranging from $40,000 to $80,000 per year, including commissions, along with benefits such as health insurance and a flexible schedule.

Qualifications

• Strong communication and customer service skills are a must.
• Highly organized with attention to detail is essential.
• Ability to multitask and manage multiple client accounts is required.

Responsibilities

• Provide prompt, friendly customer service to clients.
• Assist customers with policy changes and billing questions.
• Review existing accounts to identify protection opportunities.

Skills

Strong communication and customer service skills

Highly organized and detail-oriented

Ability to multitask

Comfortable using computer systems and agency software

Property & Casualty license preferred

Life and Health license preferred

Job description

Account Manager - State Farm Agent Team Member

Full Time in Massillon - OH

Benefits

• 401(k) matching
• Competitive salary
• Dental insurance
• Health insurance
• Paid time off
• Bonus based on performance
• Flexible schedule
• Opportunity for advancement
• Training & development

Role Description

Are you organized, customer-focused, and motivated to grow your career in the insurance industry? Our State Farm Agency is looking for a dependable Account Manager to help support our growing team and provide excellent service to our customers. In this role you will build relationships with clients, assist with policy changes, answer coverage questions, and help identify opportunities to better serve our customers. If you enjoy helping people, staying organized, and working in a fast-paced environment, we'd love to meet you.

Responsibilities

• Provide prompt, friendly customer service to clients.
• Assist customers with policy changes, billing questions, and coverage explanations.
• Review existing accounts and identify opportunities to better protect customers.
• Maintain accurate documentation in the agency management system.
• Follow up with customers to ensure satisfaction and retention.
• Support the sales team with customer relationship management.

Qualifications

• Strong communication and customer service skills.
• Highly organized and detail-oriented.
• Ability to multitask and manage multiple client accounts.
• Comfortable using computer systems and agency software.
• Property & Casualty license preferred (or willingness to obtain).
• Life and Health license preferred (or willingness to obtain).
• Previous insurance or customer service experience is a plus.

Compensation

$40,000.00 - $80,000.00 per year including commissions.

Notes

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

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