Acquisition Specialist - State Farm Agent Team Member

Lindamacdonald; Canton (OH); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Bonus based on performance

Paid time off

Training & development

Opportunity for advancement

Job summary

A local insurance agency in Ohio seeks a dedicated Acquisitions Specialist. The role focuses on customer interaction, building relationships, and supporting agency growth through effective communication. Candidates should have a strong customer service mindset and be organized, with a willingness to learn sales skills. Opportunities for advancement and support through licensing processes are included. Join this supportive team and grow your career!

Qualifications

• Strong customer service mindset with excellent communication skills.
• Ability to build relationships and establish trust quickly.
• Organized and detail-oriented with strong multitasking abilities.
• Prior customer service, outreach, or sales experience preferred.
• Positive, team-oriented attitude.
• Able to work in a fast-paced environment.
• Prior customer service, outreach, or sales experience preferred.
• Ability to meet licensing requirements outlined above.

Responsibilities

• Engage with prospective and existing customers through calls, emails, and outreach.
• Provide a positive, helpful customer experience in every interaction.
• Build and maintain relationships to support long-term retention and trust.
• Follow up on leads, referrals, and marketing opportunities.
• Assist in identifying customer needs and recommending solutions when appropriate.
• Schedule appointments and support agency growth initiatives.
• Maintain accurate records of customer interactions and activity.
• Collaborate with team members to support office goals and customer satisfaction.
• Ensure compliance with agency standards and applicable regulations.

Skills

Strong customer service mindset

Excellent communication skills

Ability to build relationships

Organized and detail-oriented

Comfortable learning sales skills

Positive, team-oriented attitude

Ability to work in a fast-paced environment

Job description

Acquisitions Specialist – Service Focused with Sales Opportunity

Linda MacDonald State Farm
2645 Cleveland Ave NW
Canton, OH 44709-3301
Full-Time | In-Office

Deliver Great Service. Build Relationships. Grow Into Sales.

Linda MacDonald State Farm is seeking a service-driven Acquisitions Specialist who enjoys helping people, building relationships, and is open to growing into a sales-focused role. This position is ideal for someone who leads with customer care, communicates effectively, and can identify opportunities to recommend additional coverage when it benefits the customer.

If you are customer-focused, organized, and motivated to grow within the insurance industry, this is an excellent opportunity to build a long-term career in a supportive agency environment.

Benefits

• Bonus based on performance
• Opportunity for advancement
• Paid time off
• Training & development

Licensing Requirement (Job Contingent)

This position is contingent upon obtaining required insurance licenses.

• Property & Casualty license must be obtained prior to your Day 1 start (full support provided)
• Life & Health license must be obtained within 90 days of your start date
• We provide guidance, resources, and support to help you successfully complete the licensing process

Role Overview

As an Acquisitions Specialist, you will focus on customer interaction, outreach, and relationship-building, while supporting agency growth through thoughtful, needs-based conversations. This role starts with a strong service foundation and includes the opportunity to develop sales skills over time.

Success in this role is measured by customer engagement, activity, and contribution to both service and growth initiatives.

Key Responsibilities

• Engage with prospective and existing customers through calls, emails, and outreach
• Provide a positive, helpful customer experience in every interaction
• Build and maintain relationships to support long-term retention and trust
• Follow up on leads, referrals, and marketing opportunities
• Assist in identifying customer needs and recommending solutions when appropriate
• Schedule appointments and support agency growth initiatives
• Maintain accurate records of customer interactions and activity
• Collaborate with team members to support office goals and customer satisfaction
• Ensure compliance with agency standards and applicable regulations

Qualifications

• Strong customer service mindset with excellent communication skills
• Ability to build relationships and establish trust quickly
• Organized and detail-oriented with strong multitasking abilities
• Comfortable engaging in conversations and learning sales skills
• Positive, team-oriented attitude
• Ability to work in a fast-paced environment
• Prior customer service, outreach, or sales experience preferred
• Ability to meet licensing requirements outlined above

What We Offer

• Competitive base salary plus performance-based incentives
• Full support through the licensing process
• Ongoing training and professional development
• A collaborative, service-focused team environment
• Opportunities to grow into a sales-focused role within the agency

Equal Opportunity Employer

Linda MacDonald State Farm is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees and do not discriminate based on race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, or veteran status.

Ready to Start a Career with Growth Potential?

If you enjoy helping people, building relationships, and are interested in growing into a sales role, apply today to join Linda MacDonald State Farm.