Acquisition & Card Growth Manager

FirstBank; San Juan (PR); On-site; USD 110,000 - 150,000; Full time

Job summary

FirstBank PR is seeking a seasoned Acquisition & Commercial Credit Card Manager to drive consumer and commercialカード acquisition through traditional channels and omnichannel approaches. You will oversee portfolio growth,Retention, and profitability while aligning with risk and customer experience goals.

The role requires urgency in a rapidly evolving market, a structured mindset for innovation, and collaboration across TSA, BR, ERM, CRM, PMO, and EA teams to deliver innovative solutions.

Qualifications

• Bachelor’s degree preferred in Business Admin, Marketing, Finance, IT/Systems, or Accounting.
• Master’s degree preferred.
• 10–15 years of relevant experience in sales, marketing management, product management, or related areas.

Responsibilities

• Develop and execute acquisition strategies for consumer lending products and commercial credit cards.
• Lead customer acquisition and portfolio growth with lifecycle optimization.
• Monitor profitability, risk, and customer experience objectives across channels.

Skills

Bilingual: Spanish/English

Interpersonal skills

Communication

Negotiation

Analytical thinking

Problem solving

Education

Bachelor’s degree in Business Administration, Marketing, Finance, IT/Systems, or Accounting

Master’s degree preferred

Tools

MS Office

Banking systems

Job description

FirstBank PR is seeking a seasoned Acquisition & Commercial Credit Card Manager to drive consumer and commercialカード acquisition through traditional channels and omnichannel approaches. You will oversee portfolio growth,Retention, and profitability while aligning with risk and customer experience goals.

The role requires urgency in a rapidly evolving market, a structured mindset for innovation, and collaboration across TSA, BR, ERM, CRM, PMO, and EA teams to deliver innovative solutions.