Head of Card Acquisitions Product & Customer Experience

Capital One; Chicago (IL); Presencial; USD 210.000 - 239.000; Jornada completa

Descripción de la vacante

Capital One seeks a Director of Product Management for Card Acquisitions to define strategy, lead a team of PMs, and deliver personalized customer experiences at scale.

You will partner with Card, Engineering and Design to drive end-to-end platform initiatives, including real-time identity and dynamic routing, across multiple business segments.

This role offers competitive compensation and a path to leadership within Capital One's Card organization.

Formación

• Bachelor's degree and at least 5 years of Product Management experience.
• Experience translating business strategy into consumer facing digital products.

Responsabilidades

• Drive Strategy: Own the E2E target state for our platforms that power our customer experiences.
• Define and execute the roadmap for personalized and frictionless applications.
• Lead People: Build, coach, and manage a high-performing team of product managers.
• Scale Platforms: Consolidate disparate monthly requests into horizontal capabilities that solve core business problems for multiple segments.
• Optimize Operations: Maintain platform resilience and operational efficiency to accelerate value delivery and speed-to-market.
• Deliver Strategic Initiatives: Lead complex, multi-system growth initiatives (e.g., application prefill agenda, dynamic routing, real-time identity).
• Partner Cross-Functionally: Align with senior leaders across Card, Engineering, and Design to prioritize and solve core platform challenges.

Conocimientos

Product Management

Educación

Bachelor's degree

Descripción del empleo

Capital One seeks a Director of Product Management for Card Acquisitions to define strategy, lead a team of PMs, and deliver personalized customer experiences at scale.

You will partner with Card, Engineering and Design to drive end-to-end platform initiatives, including real-time identity and dynamic routing, across multiple business segments.

This role offers competitive compensation and a path to leadership within Capital One's Card organization.