ACH Payments Specialist - Member Transactions

Blaze Credit Union; Falcon Heights (MN); On-site; USD 44,000 - 48,000; Full time

Benefits offered by this job

Low-cost medical

Dental insurance

401k

Bonuses

Paid leave

Job summary

Blaze Credit Union in Minnesota seeks an ACH Specialist to provide timely support to internal and external customers both verbally and in writing, handling ACH origination, file processing, and exceptions with accuracy and care. The role backs up key department functions and aids in training new staff.

The position emphasizes compliance with banking regulations, data accuracy, and professional communication.

Qualifications

• Minimum high School degree or equivalent.
• AAP accreditation and/or willingness to obtain AAP within 1 year of hire.
• Minimum 2-3 years experience in a credit union, preferred.
• Minimum 1-2 years experience working with ACH processing products.

Responsibilities

• Receive and respond to branch staff, administrative staff, and member requests to resolve account issues.
• Process daily ACH files and exceptions.
• Process ACH set up/delete/change requests.
• Process ACH disputes through WSUD and unauthorized credit.
• Process ACH Stop Payment requests.
• Process internal ACH transactions IE; dealer charge backs and/or one off SPECIAL PULLS.
• Process various member ACH account postings and adjustments to ensure accounts are current and minimize loss potential.
• Perform other department duties as assigned including training, procedure review/revision and audit documentation gathering.

Skills

ACH processing

Microsoft Office

Data entry

Problem solving

Communication

Education

High School diploma or equivalent

AAP accreditation

Job description

Blaze Credit Union in Minnesota seeks an ACH Specialist to provide timely support to internal and external customers both verbally and in writing, handling ACH origination, file processing, and exceptions with accuracy and care. The role backs up key department functions and aids in training new staff.

The position emphasizes compliance with banking regulations, data accuracy, and professional communication.