ACH Operations Maestro — Payments, Compliance & Support

INB; Springfield (IL); On-site; USD 50,000 - 60,000; Full time

Job summary

INB in Springfield, IL is seeking an ACH Operations Specialist for an in-office role. You will be the go-to person for ACH processing, keeping payments accurate and moving smoothly, and providing excellent support to clients and internal teams.

Responsibilities include daily ACH file processing and balancing, handling incoming ACH returns, client setup and risk reviews, dispute investigations, and ACH reversals in compliance with regulations.

Qualifications

• Banking operations or related financial services experience is preferred. Familiarity with ACH, payment processing, or deposit operation is a plus.

Responsibilities

• Daily ACH file processing and balancing
• Incoming ACH returns
• New ACH Client setup and ongoing risk reviews
• ACH dispute investigation, research, and resolution
• Processing death notifications, reclamations, and ACH reversals in accordance with regulatory requirements
• Contribute to a culture of cross-training and collaboration, supporting other operations as needed.
• Apply sound judgment and problem-solving skills to resolve both routine and complex inquiries.

Skills

Strong communication

Organizational skills

Analytical mindset

Tech-savvy

Team-oriented

Tools

Microsoft Office

Banking systems

Job description

INB in Springfield, IL is seeking an ACH Operations Specialist for an in-office role. You will be the go-to person for ACH processing, keeping payments accurate and moving smoothly, and providing excellent support to clients and internal teams.

Responsibilities include daily ACH file processing and balancing, handling incoming ACH returns, client setup and risk reviews, dispute investigations, and ACH reversals in compliance with regulations.