ACH Operations Specialist — Own Payments & Resolution

INB, National Association; Springfield (IL); On-site; USD 50,000 - 60,000; Full time

Job summary

INB, N.A. in Springfield, IL, seeks an ACH Operations Specialist to ensure payments move accurately and efficiently while supporting clients and internal teams. The role focuses on daily ACH processing, issue resolution, and implementing new ACH services.

You will handle ACH file processing, returns, client setups, risk reviews, and disputes. Strong communication, organization, and teamwork are essential for success in this in-office position.

Qualifications

• Serve as the primary point of contact for ACH operations, ensuring accuracy, compliance, and timely resolution of critical processes.
• Daily ACH file processing and balancing.
• Incoming ACH returns handling.
• New ACH client setup and ongoing risk reviews.
• ACH dispute investigation, research, and resolution.
• Processing death notifications, reclamations, and ACH reversals per regulatory requirements.
• Contribute to cross-training and collaboration across operations.

Responsibilities

• This role does not have direct supervisory responsibilities.

Skills

ACH operations

Communication

Organization

Analytical thinking

Tech proficiency

Teamwork

Education

Banking ops experience

Job description

INB, N.A. in Springfield, IL, seeks an ACH Operations Specialist to ensure payments move accurately and efficiently while supporting clients and internal teams. The role focuses on daily ACH processing, issue resolution, and implementing new ACH services.

You will handle ACH file processing, returns, client setups, risk reviews, and disputes. Strong communication, organization, and teamwork are essential for success in this in-office position.