Accreditation Operations Manager

American College of Emergency Physicians; Washington, Baltimore (District of Columbia, MD); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Flexible hours

Tobacco-free workplace

Best Place for Working Parents 2025

Job summary

The American College of Emergency Physicians (ACEP) in Washington, DC, invites applications for the Manager, Accreditation Operations. This supervisory role oversees two Accreditation Program Specialists and drives the accreditation lifecycle across ACEP’s programs, balancing workflow improvements with fee administration and cross‑functional collaboration.

Ideal candidates bring a Bachelor's degree, at least five years of project management or program operations experience, and proficiency with

Qualifications

• Bachelor's degree in operations, project management, information systems, public health, healthcare, or related fields.
• Minimum 5 years’ experience with project management or program operations.
• Prior experience with workflow or database systems, including configuration and data integrity.
• Supervisory experience and ability to manage teams.
• Proficiency with web content management systems, Microsoft products, and databases.
• Ability to travel ~1–2 times per year for 2–4 days.

Responsibilities

• Maintain consistent processes across accreditation programs.
• Lead ongoing quality improvement and workflow enhancements.
• Serve as administrator of the accreditation application platform.
• Collaborate with Finance on application fees.
• Support collaborating organizations to ensure ACEP program success and improvement.
• Oversee key workflows such as application reviews, site visits, and accreditation decisions.

Skills

Bachelor's degree

PM experience

Workflow systems

Database experience

Supervisory experience

Web CMS

Microsoft Office

Travel ability

Education

Bachelor’s degree in related fields

Tools

Web Content Management Systems

Database platforms

Job description

The American College of Emergency Physicians (ACEP) is the national medical society representing emergency medicine. Through continuing education, research, public education, and advocacy, ACEP advances emergency care on behalf of its 41,000 emergency physician members, and the more than 150 million Americans they treat on an annual basis.

Located in Irving, Texas, we offer paid insurance plans (medical, dental, and vision), retirement, flextime, and more. This role is not open to fully remote applicants; only candidates local to Washington, DC, will be considered. A hybrid schedule of both in-office work and work-from-home hours is available.

The Manager, Accreditation Operations roleis responsible for the accreditation application lifecycle across ACEP’s six accreditation and recognition programs. The position is supervisory—this role will be overseeing two Accreditation Program Specialists.

This role’s responsibilities include (but are not limited to) maintaining consistent processes across programs; leading ongoing quality improvement and workflow enhancements; serving as administrator of the accreditation application platform; collaborating with Finance on application fees; supporting collaborating organizations to ensure success and improvement of ACEP programs; and overseeing key application workflows such as application reviews, site visits, and accreditation decisions.

Our ideal candidate has…

• Bachelor’s degree in operations, project management, information systems, public health, healthcare, or related fields. Equivalent work experience will be considered in place of a formal degree.
• Minimum 5 years’ experience with project management or program operations.
• Prior experience with workflow or database systems, including configuration and data integrity.
• Supervisory experience.
• Proficiency with web content management systems, Microsoft products, and databases.
• Ability to travel as required; approx. 1 – 2 times per year for 2 – 4 days at a time.

Other desired qualifications include prior experience with accreditation programs, system implementation/migration, technology platform management, membership databases, and PMP or Quality Improvement certifications.

We are an E-Verify and equal opportunity employer who prizes diversity and inclusion. We offer a tobacco-free environment.

Designated 'Best Place for Working Parents' for 2025!