Accreditation Programs Operations Manager

American College of Emergency Physicians; Washington, Baltimore (District of Columbia, MD); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Flexible hours

Tobacco-free workplace

Best Place for Working Parents 2025

Job summary

The American College of Emergency Physicians (ACEP) in Washington, DC, invites applications for the Manager, Accreditation Operations. This supervisory role oversees two Accreditation Program Specialists and drives the accreditation lifecycle across ACEP’s programs, balancing workflow improvements with fee administration and cross‑functional collaboration.

Ideal candidates bring a Bachelor's degree, at least five years of project management or program operations experience, and proficiency with

Qualifications

• Bachelor's degree in operations, project management, information systems, public health, healthcare, or related fields.
• Minimum 5 years’ experience with project management or program operations.
• Prior experience with workflow or database systems, including configuration and data integrity.
• Supervisory experience and ability to manage teams.
• Proficiency with web content management systems, Microsoft products, and databases.
• Ability to travel ~1–2 times per year for 2–4 days.

Responsibilities

• Maintain consistent processes across accreditation programs.
• Lead ongoing quality improvement and workflow enhancements.
• Serve as administrator of the accreditation application platform.
• Collaborate with Finance on application fees.
• Support collaborating organizations to ensure ACEP program success and improvement.
• Oversee key workflows such as application reviews, site visits, and accreditation decisions.

Skills

Bachelor's degree

PM experience

Workflow systems

Database experience

Supervisory experience

Web CMS

Microsoft Office

Travel ability

Education

Bachelor’s degree in related fields

Tools

Web Content Management Systems

Database platforms

Job description

The American College of Emergency Physicians (ACEP) in Washington, DC, invites applications for the Manager, Accreditation Operations. This supervisory role oversees two Accreditation Program Specialists and drives the accreditation lifecycle across ACEP’s programs, balancing workflow improvements with fee administration and cross‑functional collaboration.

Ideal candidates bring a Bachelor's degree, at least five years of project management or program operations experience, and proficiency with