Accreditation & HR Operations Supervisor

phsorg; United States; On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Disability insurance

Life insurance

Voluntary benefits

Wellness program

Job summary

Presbyterian Healthcare Services in Albuquerque, NM, is hiring for an Accreditation and Organizational Supervisor. The role oversees clerical and light-duty staff, hires personnel, and partners with HR and Recruiting. It manages accreditations, QI investigations, and community reporting.

The supervisor coordinates PR events, onboarding, and departmental onboarding in IT systems, and participates in monthly headcount and leave tracking. Strong MS Office skills and communication are essential.

Qualifications

• High School Diploma or GED required.
• Associate degree preferred.
• 3 years of related experience.
• Microsoft Office skills.
• Strong written and verbal communication skills.

Responsibilities

• Supervises and mentors office staff. Responsible for hiring, onboarding, and daily management of direct reports. Evaluates performance of direct reports, conducts regular check-ins, and provides coaching and corrective action. Subject matter expert in records management.
• Manages scheduling and workload distribution of employees on temporary light duty assignments.
• Responsible for management of certifications and accreditations, including but not limited to: CAAS, the DOT annual report, the State EMS Fund Act grant submission, MIH and communications center EMS bureau renewals, and pharmacy licensing.
• Organizes and submits the annual community report in collaboration with Presbyterian Marketing.
• Organizes and participates in PR events for both public relations and recruiting efforts. Participates in new hire interviews and communicates with Presbyterian recruiters.
• Coordinates social media presence and activities.
• Tracks and creates job requisitions for Albuquerque Ambulance departments.
• Coordinates and tracks new hire onboarding processes. Participates in orientation processes and creates applicable new hire profiles in AAS IT systems.
• Assists with new hire field orientation scheduling.
• Participates in the monthly headcount process to predict recruiting needs and new employee academies.
• Assists with employee leave tracking and personnel actions.
• Responsible for assigning QI incident investigations to the appropriate department. Tracks the status of QI incidents and follows up to ensure timely completion.
• Interfaces with the public for complaint management intake, assigns appropriate resources for investigation if needed, and provides follow-up.
• Assists with data reporting and updates appropriate metrics and scorecards.
• Responsible for AAS Board of Director meeting minutes and other documents pertaining to Board activities.
• Responsible for coordinating meetings and availability of senior leaders.
• Reports to the Chief of Albuquerque Ambulance.
• Other duties as assigned.

Skills

Microsoft Office

Written and verbal communication

Interviewing skills

Customer-centered communication

Education

High School Diploma/GED

Associate Degree preferred

Job description

Presbyterian Healthcare Services in Albuquerque, NM, is hiring for an Accreditation and Organizational Supervisor. The role oversees clerical and light-duty staff, hires personnel, and partners with HR and Recruiting. It manages accreditations, QI investigations, and community reporting.

The supervisor coordinates PR events, onboarding, and departmental onboarding in IT systems, and participates in monthly headcount and leave tracking. Strong MS Office skills and communication are essential.